Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Named Account Executive, Federal

Company: Cloudflare

Location: Washington, DC / Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a seasoned sales professional with a technical background to cover the Federal market, specifically DHS. The role involves developing and executing a comprehensive account/territory plan, driving sales, managing contract negotiations, and building strategic relationships with key accounts. The company offers competitive compensation, equity participation, and a comprehensive benefits package. Cloudflare is committed to fostering a diverse and inclusive team, and is known for its mission to build a better Internet, including initiatives like Project Galileo and 1.1.1.1.

CMM Source Inspector (Remote) - Illinois

Company: SpaceX

Location: Remote

Posted Jan 24, 2025

SpaceX, a company founded on the belief in human exploration of the stars, is actively developing technologies to enable human life on Mars. The company is seeking a CMM Source Inspector (Remote) in Illinois. The role involves traveling up to 75% of the time to perform inspections at supplier sites, ensuring quality and adherence to SpaceX specifications. The ideal candidate should have 3+ years of precision mechanical inspection experience, CMM programming or Faro Arm experience, and a basic understanding of electronics inspection and propulsion valve operation. SpaceX offers competitive compensation, benefits including medical, vision, dental coverage, 401(k), and various perks. The company is an Equal Opportunity Employer.

Regional Sales Manager, Mid Enterprise (Remote, CHL)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking an experienced Enterprise sales executive for the role of Regional Sales Manager. The successful candidate will manage 75-100 Enterprise accounts, driving new business opportunities and expanding revenue. Key responsibilities include identifying and executing account strategies, negotiating agreements, and building relationships with key decision-makers. The ideal candidate should have a strong understanding of cybersecurity, cloud, and SaaS technologies, along with proven experience in solution selling and consultative sales techniques. Fluency in English, strong communication skills, and the ability to work remotely with up to 50% travel are required. CrowdStrike is committed to fostering a culture of belonging and diversity.

Senior Associate, SailPoint Engineer (Remote Eligible)

Company: Capital One

Location: New York, NY / Remote

Posted Jan 24, 2025

Capital One is seeking a Senior Associate SailPoint Engineer for a remote position. The role involves working on the SailPoint identity platform to support Identity Access Management needs. Key responsibilities include identifying automation opportunities, building relationships with stakeholders, providing project updates, and delivering software components. The ideal candidate should have at least 1.5 years of experience in Java or Python, SailPoint IdentityIQ, and troubleshooting IGA Rules, workflows, and customizations. Preferred qualifications include a Bachelor's Degree, AWS experience, Cyber Security Domain expertise, and familiarity with various APIs. Capital One offers competitive salaries and benefits, and is committed to diversity and inclusion.

ILS Engineer

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Senior Principal Engineer, Cloud Transition

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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