Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Engineering Manager

Company: Alpen Labs

Location: Remote

Posted Jan 24, 2025

Alpen Labs, a New York-based startup founded in 2022 by MIT alumni, aims to build a scalable private and programmable Bitcoin ecosystem. They are working on cutting-edge innovations in zero-knowledge cryptography and off-chain solutions. The company is looking for an Engineering Manager with 5+ years of software engineering experience and 2+ years in a leadership role. The manager will lead a team of engineers, provide technical guidance, and collaborate with leadership, product, and research teams. The role involves strategic planning, technical oversight, and ensuring operational excellence. Alpen Labs offers a mission-driven work environment, innovative teamwork, and the opportunity to shape the direction of a rapidly growing company.

Executive Sponsor Program Manager

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore is seeking an Executive Sponsor Program Manager to join their Marketing team. The role involves creating and managing an Executive Sponsorship and Outreach Program for top global accounts, developing creative strategies to engage these accounts, and collaborating with Sales, Customer Success teams, and leaders. The ideal candidate should have 5+ years of experience in Marketing or a related customer success role, excellent communication skills, and the ability to work with virtual and global cross-functional teams. Procore offers a culture that encourages ownership and new ideas, along with competitive benefits.

Summer 2024 Internship - Supply Chain - Memphis, TN

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker, a global leader in medical technology, is seeking passionate Supply Chain interns. The company, recognized as one of the World's Best Workplaces and a Best Workplace for Diversity, offers an internship with opportunities in Materials, Purchasing, Business Planning, Distribution, and Demand Planning. Interns will apply classroom knowledge, implement new ideas, and network with key stakeholders. They will work on projects like inventory management, production scheduling, and demand forecasting. Stryker values customer-oriented achievers, strategic thinkers, and charismatic networkers. The ideal candidate should be enrolled in a degree-seeking program, have a GPA of 3.0 or above, and possess strong communication, organizational, and analytical skills.

Senior Data Engineer

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education, addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Impact-as-a-Service solution has earned accolades from Fast Company and Fortune Magazine. EVERFI's Senior Data Engineer role involves leading the establishment of an enterprise data model, architecture, strategy, and roadmap. The role requires expertise in data storage products, ETL solutions, large-scale data architectures, data manipulation languages, data visualization technologies, and code hosting platforms. The company offers competitive benefits, a casual work environment, and a strong commitment to diversity and inclusion.

Account Executive (Europe)

Company: Castor

Location: Remote

Posted Jan 24, 2025

Castor, a Series B scale-up with $65M in funding, is revolutionizing the clinical trial process with user-friendly, patient-centric technology. They offer a cloud-based clinical data management platform, simplifying recruitment to analysis. Their products, including eConsent, ePRO, eCOA, eSource, and decentralized trial solutions, are used by over 85,000 researchers and millions of patients worldwide. They're seeking an Account Executive to unlock Castor's commercial potential, focusing on developing and leading account growth in the small to medium-sized segment. The role involves collaborative selling, prospect research, full cycle approach, product focus, and securing new business. Castor values a caring company culture, offering competitive pay, uncapped commission, flexible working schedule, and a great work-life balance.

Manager, Revenue

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

The job posting at Included Health involves actively participating in various accounting functions and activities, including financial reporting, reimbursement, reconciliations, accounts payable, and accounts receivable. The role requires developing relationships with internal business partners, assisting with month-end close procedures, and preparing revenue reporting. The candidate will also help manage external audits, support key projects, and review critical contract elements. The ideal candidate should have a minimum of 2 years of relevant accounting experience with ASC 606, strong communication skills, and proficiency in Microsoft and Google applications. A CPA license or candidate status is preferred. Included Health is an Equal Opportunity Employer.

Sr. Go To Market Enablement Director

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

Included Health is seeking a Sr. Go-To-Market Enablement Director to architect and design a comprehensive GTM readiness and effectiveness program. The ideal candidate will have extensive experience in talent management, leadership development, and learning & development, preferably in a B2B high-tech start-up environment. They will be responsible for designing and delivering sales readiness/effectiveness programs, partnering with Sales and Client Success leadership, and managing the GTM enablement content repository. The role requires strong analytical skills, excellent communication abilities, and the capacity to thrive in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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