Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Mainframe DB2 Infrastructure Specialist for z/OS

Company: Kyndryl

Location: Oslo, Norway / Remote

Posted Jan 24, 2025

Kyndryl is seeking a skilled Mainframe DB2 System Programmer with extensive experience. The role involves designing, building, managing, and modernizing mission-critical technology systems. The successful candidate will be responsible for developing, testing, and maintaining software controlling a computer's operating system, hardware, and other systems software. They will also ensure system security, troubleshoot complex issues, and guide functional objectives on technologies. The role offers opportunities for career growth, hands-on experience, and learning opportunities. Kyndryl values diversity and inclusivity, and the position requires a growth mindset, customer focus, and adaptability.

Senior FP&A Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Insurance Sales Agent (Remote) $3,000 New Agent Bonus

Company: AAA Club Alliance

Location: Remote

Posted Jan 24, 2025

AAA Club Alliance is recruiting Insurance Sales Agents for their dynamic call center team. The role involves selling new insurance and membership products to existing and new clients, with a focus on placing new business insurance policies to support agency objectives and maintain long-term relationships with carriers. The company offers a comprehensive training program, excellent coaching, internal referrals, and a culture of success. They are currently providing a $3,000.00 New Agent Bonus. The work schedule is from 9:30 a.m. to 5:45 p.m. (Monday - Friday), with one late night per week till 8:00 p.m. and the possibility of working weekends on a rotating basis. The AAA Total Rewards Package includes a competitive base hourly rate, monthly/quarterly commissions, paid time off, 8 paid holidays, 401(k) plan with employer match, medical, dental, vision, and prescription coverage, free AAA membership, free life insurance, and an outstanding portfolio of carriers and products. The ideal candidate should have a current P&C license, at least two years of professional sales experience in an insurance environment, strong customer and community relationships, and the ability to meet sales goals or quotas.

Senior Data Pipeline Engineer

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education, addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Impact-as-a-Service solution has earned accolades from Fast Company and Fortune Magazine. EVERFI's Senior Data Engineer role involves leading the establishment of an enterprise data model, architecture, strategy, and roadmap. The role requires expertise in data storage products, ETL solutions, large-scale data architectures, data manipulation languages, data visualization technologies, and code hosting platforms. The company offers competitive benefits, a casual work environment, and a strong commitment to diversity and inclusion.

Senior Software Engineer, Product

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

The Navigation engineering team is praised for being nimble, collaborative, and motivated. They build and support the digital experience of the company's flagship product, focusing on improving member healthcare outcomes. The team takes end-to-end ownership, working closely with product and design partners. They are looking for engineers with significant experience in full-stack web development, strong programming skills, and a passion for delivering high-quality products. The role involves partnering with product managers, contributing across the full stack, and promoting software engineering best practices.

Feasibility Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a Feasibility Analyst. This role involves reviewing and approving rehab/flip projects, underwriting project scopes, budgets, and timelines, and monitoring progress. The ideal candidate should have 2-5 years of real estate or construction experience, strong analytical skills, and excellent communication abilities. Kiavi offers competitive benefits including equity ownership, comprehensive health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and remote work options.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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