Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Staff Software Engineer, Backend - Engage (Remote within Ireland)

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Staff Software Engineer for the Engage product group. This role involves working autonomously on complex projects, setting technical direction, and integrating machine learning into work. The engineer will write production code with significant user and business impact, collaborate with cross-functional teams, and contribute to company growth. HubSpot values clean code, product feature development, and innovation. The ideal candidate has a passion for technical challenges, experience with Go To Market teams, and data analysis skills. Coaching and mentorship experience is also beneficial. HubSpot promotes a culture of flexibility and connection, with opportunities for remote work and in-person events.

Associate UX Designer

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

Compliance, Outage & Partnering Manager

Company: GE Vernova

Location: Seoul, South Korea / Remote

Posted Jan 24, 2025

The role involves managing site compliance with legal requirements, including government reporting, licensing, and permit management. The individual will serve as a registered Site Representative for Planned Outages and Site Events, requiring a Professional Engineer license. They will collaborate with Sourcing for third-party subcontracting, support Customer Project Managers, and act as a point of contact for customers. The role also includes leading functional teams, staying informed of industry trends, and assisting in sales campaigns. The candidate should have relevant engineering licenses and demonstrate strong communication, problem-solving, and leadership skills.

Account Executive

Company: Salesforce

Location: Remote

Posted Jan 24, 2025

Mainframes - iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

ACCOUNT EXECUTIVE

Company: UKG

Location: Los Angeles, CA / Remote

Posted Jan 24, 2025

Alumno en práctica-1

Company: GE Vernova

Location: San Javier, Chile / Remote

Posted Jan 24, 2025

The job description is for a position supporting I&C, ELE, and MEC areas in planning and execution tasks before and after unit 2025 detention. Key responsibilities include assisting in plant maintenance tasks, developing and improving maintenance tracking systems, and collaborating on digital tools for maintenance management. The ideal candidate should be a student in Electronic Engineering or a related technical field, possess a positive attitude and eagerness to learn, and be able to work in multicultural teams. Proactivity and creativity for proposing and implementing improvements are also required. This is a physical position at 2 Norte 355 Concón - V Región Valparaiso - Chile. Benefits include competitive compensation, career growth opportunities, and a focus on fostering an inclusive culture.

DIRECTOR OF SALES, SMB NEW LOGO - CENTRAL

Company: UKG

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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