Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Associate - Field Service and Technical Advising

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

The job involves managing and performing various activities at a Steam Power site, including installation, maintenance, repair, and calibration of systems and equipment. The role also entails providing technical instruction to customers and performing administrative tasks. Required qualifications include a STEM degree or equivalent experience, and desired characteristics include experience working on customer sites, technical skills, and the ability to work independently. The position requires extensive travel, English proficiency, and the ability to obtain unescorted security clearance for nuclear power facilities. The salary range is 70K to 80K USD annually, with additional benefits including healthcare, retirement plans, and paid time off. The company offers professional development, challenging careers, and competitive compensation.

IT Strategy Consultant

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

Kyndryl is seeking an experienced IT Strategy Consultant to join their team. The role involves working closely with customers to understand their current IT landscapes, identify areas for modernization and optimization, and guide the development of strategic technology initiatives. The ideal candidate will have a strong background in cloud technologies, excellent communication skills, and a proven track record in supervising engagements and managing customer relationships. Kyndryl offers a flexible working policy, a diverse and inclusive culture, and opportunities for professional growth and development.

Senior Detection Engineer

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Jan 24, 2025

Enterprise Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint is a global company with 20+ years of experience, 2.7k employees, and 11k+ customers in 150 countries. They offer a cloud-native security platform to prevent data theft or loss. The Enterprise Account Manager role involves finding, developing, and closing new business opportunities, working closely with the partner community, and managing customer relationships. Key traits for the role include self-motivation, outcome-driven approach, proven track record in sales, and strong outbound prospecting skills. Responsibilities include new account development, account management, and exceeding sales quotas. Forcepoint is committed to equal employment opportunities and diversity.

Project Manager

Company: GE Vernova

Location: Umm Şalāl Muḩammad, Qatar / Remote

Posted Jan 24, 2025

The role involves delivering operational results, managing customer relationships, driving operational excellence, and ensuring financial performance. The candidate will report to the region Business Operations Director and work closely with all Software regional functions. Key responsibilities include managing customer relationships, driving operational excellence, and ensuring financial performance. The ideal candidate should have a Bachelor's degree in Science, Engineering, or Project/Business Management, with a minimum of 10-12 years of business experience, preferably in the SWS domain. They should have strong financial acumen, leadership skills, and experience in managing complex projects. Arabic speaking is preferable.

Senior Accountant

Company: Equinix, Inc

Location: Singapore / Remote

Posted Jan 24, 2025

Machine Learning Engineer

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages