Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

SAP Basis Senior Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 22, 2025

Senior Product Analyst

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 22, 2025

Staff Storage Engineer

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

Flight Control Law Engineer

Company: Reliable Robotics

Location: Remote

Posted Jan 22, 2025

Reliable Robotics is seeking a Flight Controls Engineer to join their Guidance, Navigation, and Control (GNC) Team. The role involves designing, implementing, integrating, and testing flight control laws for various phases of operation. The engineer will work with real-world hardware and C/C++ flight software, and perform simulation analysis. The ideal candidate should have a MS in aerospace engineering, robotics, or equivalent, with 5+ years of professional experience in developing and testing flight controls algorithms. Preferred qualifications include a PhD, current pilot ratings, and experience with flight controls, autopilot, or flight management system certification. The company offers competitive compensation, stock options, and a casual work environment. The position requires up to 25% travel and access to export-controlled technology.

GenAI Architect

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, and contributing to thought leadership. Qualifications include at least 5 years of experience in technology advisory roles, preferably with GenAI solutions, and ServiceNow certifications. The company offers a competitive compensation package and a dynamic work environment.

Development Manager

Company: iMentor

Location: Remote

Posted Jan 22, 2025

iMentor is hiring a Development Manager to support institutional fundraising and stewardship strategies. The role involves writing grant proposals, managing grant compliance, and developing stewardship strategies. The ideal candidate should be an analytical thinker, writer, and storyteller with experience in grant and proposal writing, development, or journalism. They should possess strong research skills, excellent communication abilities, and a passion for relationship-building. The position offers career advancement opportunities within a fast-growing, national organization with offices in NYC, Chicago, and Baltimore.

Senior Associate Counsel, Labor & Employment

Company: Henry Schein

Location: Remote

Posted Jan 22, 2025

The job overview involves representing HSI and its subsidiaries in various labor and employment legal matters, providing high-quality, practical, and business-oriented legal advice. Key responsibilities include advising HR Business Partners and business units on diverse labor and employment law issues, managing pre-litigation and litigation matters, drafting employment-related documents, and developing trainings on employment law matters. The role requires strong communication skills, independent decision-making, and the ability to work with minimal supervision. A Juris Doctor degree and membership in good standing in the New York State Bar are required.

Sr. SDET II - NG-SIEM (Remote, East Coast)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Senior-to-Principal Software Development Engineer in Test (SDET) for their NG-SIEM Product Group. The ideal candidate will lead the design and development of scalable and efficient automated testing architecture, build and guide end-to-end release automation, and collaborate closely with engineering teams. CrowdStrike's Next-Gen SIEM is a cloud-native, real-time security information and event management solution that revolutionizes threat detection, incident response, and security operations. The role requires extensive experience in software testing and quality assurance, with a strong focus on test automation, and proficiency in programming languages like JavaScript, Python, Java, or C#. Bonus points for experience with large-scale log management products and cybersecurity products.

Director, HR Service Center Leader

Company: Kyndryl

Location: Hortolândia, Brazil / Remote

Posted Jan 22, 2025

Kyndryl is seeking an experienced HR Services Leader to oversee day-to-day operations of the HR services regional center. The role involves managing HR service delivery processes, developing strategies aligning with business objectives, ensuring compliance, and driving process improvements. The ideal candidate will have leadership experience in HR, extensive HR services experience, and proficiency in ServiceNow case management. They will lead transformation projects, collaborate with leadership, and provide coaching to team members. Kyndryl values diversity and offers a competitive salary, growth opportunities, and a dynamic work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages