Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Technical Artist, Metaverse

Company: Meta

Location: Remote

Posted Jan 22, 2025

Meta is seeking a dedicated Technical Artist with 7+ years of experience in real-time experiences, shader languages, and game/real-time profiling. The role involves collaborating with engineering and design teams, developing content across devices, and managing pipelines. Preferred qualifications include deep knowledge of real-time graphics pipeline concepts, interest in emerging technologies, and low-level programming experience. Meta offers a competitive salary, benefits, and opportunities to shape the future of social technology.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, is seeking a highly skilled AR Partner Finance Consultant. The role involves liaising between Finance and Partner and Product Management teams, tracking programs, researching standards, reconciling records, and managing cash collection. The ideal candidate should have excellent analytical skills, relevant experience, and strong communication abilities. CDW offers a diverse culture, competitive benefits, and opportunities for career growth.

Infrastructure / Site Reliability Engineer - Tempus

Company: The PNC Financial Services Group

Location: Remote

Posted Jan 22, 2025

PNC is seeking a remote Infrastructure Site Reliability Engineer for its Tempus Technologies organization. The role involves enhancing the reliability and performance of applications and infrastructure, automating processes, and collaborating with cross-functional teams. The ideal candidate should have proven experience as a Site Reliability Engineer, strong expertise in cloud platforms and container orchestration, and proficiency in scripting languages. PNC offers a comprehensive range of benefits, including medical, dental, vision, life insurance, disability protection, 401k with PNC match, and more. The base salary range is $55,000 - $175,250, depending on geographic location, market data, and individual skills, experience, and education.

Compliance Technology KYC Data Analyst

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a tech-savvy individual with strong data analytics and SQL skills for a role in their Compliance Technology Team. The ideal candidate should have experience in AML/KYC Customer Risk Scoring models, transaction monitoring, and KYC technologies. They will be responsible for building and enhancing risk scoring models, collaborating with product and engineering teams, and writing clear documentation. Coinbase values diversity and offers an intense, fast-paced work environment. The role is remote and requires a commitment to equal opportunity.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, is seeking a highly skilled AR Partner Finance Consultant. The role involves liaising between Finance and Partner and Product Management teams, tracking programs, researching standards, reconciling records, and managing cash collection. The ideal candidate should have excellent analytical skills, relevant experience, and strong communication abilities. CDW offers a diverse culture, competitive benefits, and opportunities for career growth.

Regional Alliances Manager, Public Sector/Healthcare (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Regional Alliances Manager for its Public Sector and Healthcare segment. The role involves developing a business plan, maintaining industry knowledge, coordinating with Channel Solution Architects, and strategizing with field marketing. The ideal candidate should have 5+ years of channel sales experience, a proven track record of quota over-achievement, and experience selling to public sector or healthcare customers. Strong leadership, communication, and organizational skills are required. CrowdStrike offers a remote-first culture, competitive compensation, and comprehensive benefits.

Account Manager

Company: Point

Location: Remote

Posted Jan 22, 2025

Service Specialist - Tempus

Company: The PNC Financial Services Group

Location: Remote

Posted Jan 22, 2025

Tempus Technologies, a company specializing in secure payments, is seeking a Service Specialist. The role involves providing technical support, issue resolution, feature implementation, and documentation for Tempus solutions. The position is remote and offers opportunities for career advancement. Preferred skills include change management, debugging, process improvements, relationship building, and root cause analysis. The role requires a university degree, 1 year of professional experience, and adherence to PNC's risk management framework. The base salary ranges from $37,000 to $737,000, with incentives based on company and individual performance. PNC offers comprehensive benefits, including health insurance, life insurance, disability protection, 401k with match, and a robust wellness program.

Security Architect

Company: Kyndryl

Location: Hoofddorp, Netherlands / Remote

Posted Jan 22, 2025

Kyndryl, a company specializing in designing, building, managing, and modernizing mission-critical technology systems, is seeking a Security Architect for the Ministry of Defense. The role involves contributing to the design of secure IT and security solutions within the Grensverleggende IT-programma (GrIT) of Defense. The successful candidate will evaluate existing security requirements, identify potential gaps, and propose improvements based on the latest trends and possibilities in security, cloud, and IoT domains. They will work with multiple stakeholders, both technical and non-technical, to explain security risks and convince them of proposed solutions. The role requires Dutch nationality, fluency in Dutch, and the ability to work from one of the specified locations: Soesterberg, Den Helder, or Maasland. Kyndryl offers a competitive salary, educational programs, diverse growth opportunities, an inclusive culture, and various benefits including flexible work hours, remote work options, and a generous pension plan.

FP&A Senior Analyst

Company: Equinix, Inc

Location: Amsterdam, Netherlands / Remote

Posted Jan 22, 2025

AR Consultant

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, is seeking a highly skilled AR Partner Finance Consultant. The role involves liaising between Finance and Partner and Product Management teams, tracking programs, researching standards, reconciling records, and managing cash collection. The ideal candidate should have excellent analytical skills, relevant experience, and strong communication abilities. CDW offers a diverse culture, competitive benefits, and opportunities for career growth.

Strategy Analyst

Company: Patrick J McGovern Foundation

Location: Remote

Posted Jan 22, 2025

The Patrick J McGovern Foundation is seeking a Strategy Analyst to support its mission of advancing AI and data science solutions for a sustainable future. The role involves strategy development, grant portfolio development, and project-based support. The ideal candidate should have subject matter knowledge in data, AI, and their role in social good, be a fast learner, team-oriented, strategic thinker, and committed to equity. The Foundation offers a competitive salary, health insurance, long-term rewards, flexible PTO, remote work environment, wellness support, parental leave, learning and development opportunities, and a philanthropic matching gift program.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages