Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Senior Asset Manager

Company: ORIX Corporation USA

Location: Boston, MA / Remote

Posted Jan 22, 2025

The Stabilized Senior Asset Manager is responsible for overseeing a regional portfolio of multifamily properties syndicated through the LIHTC program. This role involves monitoring real estate and investment performance, implementing strategies to maximize operational performance, and mitigate risk. The Senior Asset Manager is expected to be an expert in LIHTC asset management, compliance, taxation, partnership agreements, workouts, and project management. Essential duties include reviewing and approving investor equity installments, coordinating equity release processes, monitoring rent levels and permanent loan requirements, and conducting year-end reviews of financial statements and tax returns. The role also involves developing and implementing management strategies to address operational, market, or physical deficiencies, and understanding regional economic and demographic trends.

Principal Engagement Manager - West Region

Company: ServiceNow

Location: Scottsdale, AZ / Remote

Posted Jan 22, 2025

Field Sales Leader - New England Territory

Company: Restaurant365

Location: Remote

Posted Jan 22, 2025

Restaurant365, a SaaS company revolutionizing the restaurant industry, seeks a Field Sales Leader to manage a team of sales executives. The role involves leading a team of 5-8 hunters, responsible for customer visits and new business development. The successful candidate will focus on establishing Restaurant365's SaaS platform as the top backend resource in the industry. Key responsibilities include leading a commercial sales team, developing sales strategies, maintaining reporting, managing MRR quotas, and supporting full-cycle sales executives. The ideal candidate should have 3-5+ years of experience managing SaaS and restaurant outside sales teams, proficiency in high-volume selling, and experience developing teams and territories. Familiarity with Salesforce and Microsoft software systems, along with excellent communication skills, is required. The position offers a salary range of $115,000-$135,000 + commission, comprehensive benefits, and equity options.

Channel Systems Engineer- Cortex

Company: Palo Alto Networks

Location: Remote

Posted Jan 22, 2025

Palo Alto Networks is seeking a National Channel Systems Engineer with a BSCS or equivalent and 6+ years of experience in PreSales Systems Engineering or Solution Consultant roles. The role involves presenting Palo Alto Networks' Next Generation security platform to strategic channel partners, providing technical enablement and training, and strategically positioning the company's solutions with other technologies sold by partners. The ideal candidate should have presales experience handling commercial customers and partners, techno-commercial presales experience in network security solutions, and strong communication and presentation skills. German language skills at C1 level are required. The company values innovation, collaboration, and diversity, and offers development and personal wellbeing programs to support employees.

Service Specialist

Company: GE Vernova

Location: Gurgaon, India / Remote

Posted Jan 22, 2025

The Services Specialist role at GE Power Conversion Chennai is an opportunity for a technically-oriented individual to support customers globally through commissioning, maintaining, and servicing state-of-the-art Power Conversion products. The role involves frequent travel, on-site installation, preventive maintenance, and repair of various systems. The ideal candidate should have a degree in Electrical Engineering, 2-5 years of relevant experience, and strong technical and communication skills. They should be able to work independently, solve problems, and maintain a strong safety mindset.

Wind Hub Technician - IL 2 (Sciota, IL Area)

Company: GE Vernova

Location: Peoria, IL / Remote

Posted Jan 22, 2025

GE's Onshore Wind Power is expanding rapidly, necessitating the hiring of skilled Wind Technicians. The role involves maintaining turbine operations, performing maintenance, troubleshooting complex issues, and collaborating with site leadership. Essential qualifications include a high school diploma, minimum 1-2 years of relevant experience, and the ability to work in various environments. GE Vernova offers professional development, challenging careers, and competitive compensation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages