Technical Support Jobs in Remote

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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Director, HR Service Center Leader

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Kyndryl is seeking an experienced HR Shared Service Center Leader to oversee day-to-day operations, develop HR strategies, and ensure compliance with company policies. The role involves managing HR service delivery processes, driving transformation, and providing coaching to team members. The ideal candidate will have a growth mindset, customer focus, and strong interpersonal skills. Kyndryl offers a competitive salary, professional growth opportunities, and a dynamic work environment.

Associate Project Manager, Project Manager & Sr Project Manager, Global Clinical Supplies (LATAM)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a fully remote role in LATAM locations, supporting global clinical trials' supply chain. The role involves developing study plans, coordinating with internal teams, ensuring compliance with company and client requirements, and participating in ongoing training. The ideal candidate should have strong English skills, interpersonal abilities, and experience in clinical supply operations. Thermo Fisher Scientific provides competitive remuneration, benefits, and a mission-driven company culture focused on making the world healthier, cleaner, and safer.

Health Representative - CV

Company: Pfizer

Location: Remote

Posted Jan 22, 2025

The role of a Health Representative at Pfizer involves introducing new medicines and digital services to enhance patient care. The representative will engage with Health Care Professionals (HCPs) on science-based brand messages and broader content related to disease status. They will also act as a point of contact for seamless, compliant connections to Pfizer SMEs and resources. The role requires onboarding customers to new platforms, managing key performance parameters, and having a solid knowledge of the pharmaceutical industry. A Bachelor's degree in Science or healthcare, along with 2-3 years of selling experience, is preferred.

Software Engineer II (Remote Eligible)

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 22, 2025

Smartsheet is inviting applications for a software engineer role, offering an opportunity to build reliable back-end services and front-end components using Java, AWS, Terraform, React, JavaScript, TypeScript, HTML, and CSS. The role involves participating in code reviews, architectural discussions, and quality assurance with a focus on test automation and code coverage. The ideal candidate should have 3+ years of software development experience with full stack technologies, 1+ year of cloud technology experience, and a degree in Computer Science or related field.

Mechanical Engineer (m/f/d) - Data Centre

Company: Flex

Location: Remote

Posted Jan 22, 2025

Flex, a diversified manufacturing partner, is seeking a Mechanical Engineer (m/f/d) for a role in Frankfurt am Main, Germany. The engineer will be responsible for maintenance/installation works, managing equipment despatched to construction sites, and overseeing mechanical fitting and assembly of switchgear. The ideal candidate should be an electrician with LV Switchgear knowledge, self-motivated, detail-oriented, and fluent in English and German. Flex offers an exciting global organization, challenging projects, and opportunities for growth. The company is committed to diversity and inclusion, fostering a culture of belonging and respect.

Project Manager - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Project Manager/Sr Project Manager for their Global Clinical Supplies Team in the EMEA region. The role involves managing full supply chain oversight for complex global clinical trials, ensuring compliance with company and client requirements, and representing the department internally and externally. The ideal candidate should have excellent communication skills, leadership abilities, and a strong focus on customer service. Thermo Fisher Scientific offers competitive remuneration, benefits, and a mission to make the world healthier, cleaner, and safer.

Software Engineer

Company: 360Learning

Location: Remote

Posted Jan 22, 2025

360Learning is a rapidly growing company with a team of over 60 engineers divided into 10 product squads. They work on a complex codebase using popular JS technologies like MongoDB, Node.js, and Vue.js, and are migrating to TypeScript. The company offers a flexible work environment, competitive compensation, and a strong focus on diversity and inclusion. They are looking for full-stack developers with Agile methodologies experience, JavaScript interest, and a product-oriented mindset. The interview process includes a phone screen, technical test, discovery meeting, clarification meeting, and a culture-fit interview with the Engineering Director.

Senior Technical Accounting Manager

Company: Twilio

Location: Remote

Posted Jan 22, 2025

Twilio is seeking a Senior Technical Accounting Manager to join their Technical Accounting & SEC Reporting Team. The role involves ensuring accurate recording and reporting of complex financial transactions in compliance with accounting standards and regulations. The candidate will provide technical accounting guidance, lead projects, and work cross-functionally with various internal teams. Qualifications include a Bachelor's Degree in Accounting or related field, CPA certification, 10+ years of accounting experience with a focus on technical accounting, in-depth knowledge of US GAAP, strong analytical skills, and excellent communication abilities. The role is remote and based in Alberta, Ontario or British Columbia, Canada.

CloudHealth Global Strategic Program Manager

Company: Arrow Electronics

Location: Remote

Posted Jan 22, 2025

Arrow Electronics' CloudHealth division is seeking a Global Strategic Program Manager. The role involves developing and managing relationships with suppliers, customers, and vendors, implementing business development initiatives, and driving sales growth. The ideal candidate should have over 12 years of experience in IT sales strategy, strong communication skills, and the ability to build strategic business relationships. The position is fully remote with occasional travel requirements. Arrow offers competitive compensation, benefits, and growth opportunities.

Territory Account Rep

Company: nVent

Location: Xi'an, China / Remote

Posted Jan 22, 2025

Recruiter

Company: MARA

Location: Remote

Posted Jan 22, 2025

The recruiter will play a crucial role in sourcing, recruiting, and hiring top-tier talent to support the organization's ambitious growth in digital asset security and energy transformation. The ideal candidate should be passionate about technology, sustainability, and the blockchain revolution. Key responsibilities include partnering with hiring managers, designing recruitment strategies, sourcing candidates, conducting initial screenings, managing the interview process, and maintaining the ATS. Qualifications include proven recruitment experience, proficiency in ATS and recruitment tools, exceptional communication skills, and strategic thinking abilities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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