Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

SAP Consultant (m/f/d)

Company: Kyndryl

Location: Vienna, Austria / Remote

Posted Jan 22, 2025

Kyndryl is seeking a SAP Consultant to drive innovation and transformation in SAP S/4 HANA projects. The role involves planning, implementing, and managing these projects, collaborating with diverse industries, and tailoring solutions to unique customer needs. The ideal candidate should have 3-5 years of SAP consulting experience, understanding of ABAP code, and strong analytical skills. Kyndryl offers a dynamic work environment, opportunities for growth, and a commitment to diversity and inclusion.

Customer Technology Advisor

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Kyndryl invites applications for the role of Customer Technology Advisor, joining a dynamic team to revolutionize technology solutions for valued customers. The role involves being a trusted ally, delivering unique value, and showcasing Kyndryl's credibility through engaging demos and presentations. The ideal candidate will possess deep technical knowledge, consultative selling experience, and external certifications. Kyndryl values diversity, inclusion, and offers growth opportunities, state-of-the-art resources, and comprehensive benefits.

Project Manager, Enterprise Implementation

Company: Restaurant365

Location: Remote

Posted Jan 22, 2025

Restaurant365, a SaaS company revolutionizing the restaurant industry, seeks a Project Manager with 5-7 years of experience in software implementation or project management. The role involves managing internal and external resources, delivering service engagements on time and within budget, and partnering with various teams to onboard and grow clients. The ideal candidate will have a consultative mindset, strong organizational skills, and technical proficiency. They will be responsible for project coordination, client engagement, documentation, quality assurance, remote collaboration, continuous improvement, risk management, and escalation handling. The position offers a salary range of $98,000-$122,000, comprehensive benefits, and equity options.

Digital Control Systems Engineer

Company: GE Vernova

Location: Warsaw, Poland / Remote

Posted Jan 22, 2025

GE Grid Automation is looking for a candidate to strengthen their engineering team in Walbrzych, Poland. The job involves configuring and testing DCS & CyberSecurity solutions, managing technical discussions, and providing after-sales support. The company is dynamically introducing digital substation technology with success stories in the region.

NetCredit Customer Service Representative (Remote)

Company: Enova

Location: Chicago, IL / Remote

Posted Jan 22, 2025

Enova is hiring for a Customer Service Representative role with a comprehensive 4-week training program. The role involves providing exceptional customer service, answering inbound calls, handling inquiries, and ensuring positive customer experiences. Requirements include at least one year of call center experience, excellent communication skills, problem-solving abilities, and multitasking skills. The budgeted hourly rate is $17.00 with potential bonuses. Benefits include health, dental, and vision insurance, 401(k) matching, PTO, and a sabbatical program. Enova is a values-driven organization committed to inclusion and employee thriving.

Cloud Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They offer various job opportunities for system administrators, including working with clients in different industries and having the chance to share expertise and grow their career. The company values diversity, inclusivity, and employee well-being, offering state-of-the-art resources, benefits, and learning programs.

Senior Platform Architect

Company: ServiceNow

Location: Stockholm, Sweden / Remote

Posted Jan 22, 2025

Finance & Strategy Manager, Growth

Company: Robinhood

Location: New York, NY / Remote

Posted Jan 22, 2025

Robinhood Markets, a leading fintech company, is seeking a Finance & Strategy Manager to collaborate with the Growth team. The role involves shaping a robust financial framework, leading strategic initiatives for customer acquisition, retention, and engagement. The ideal candidate should have expertise in financial modeling, strategic thinking, and budgeting/forecasting, with a strong track record of partnering with cross-functional stakeholders. The position demands exceptional interpersonal and communication skills, with regular interaction with senior leadership. The company offers competitive compensation, health insurance, wellness benefits, and a lively office environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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