Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Consult Partner

Company: Kyndryl

Location: Canada / Remote

Posted Jan 22, 2025

Senior Field Application Engineer, Auto

Company: Dolby

Location: Detroit, MI / Remote

Posted Jan 22, 2025

Product Manager II, Network Growth

Company: Affirm

Location: Remote

Posted Jan 22, 2025

Affirm, a company revolutionizing credit with honest and friendly financial products, is expanding globally. They seek a Product Manager for their Key + Enterprise team to drive growth with large merchant partners. The role involves defining product strategy, leading execution, and collaborating with various cross-functional teams. Affirm values commercial mindset, technical understanding, and ability to navigate organizational dynamics. The position requires equivalent experience or a relevant degree, and experience in Fintech, Lending, eCommerce, or BNPL is a plus. Affirm offers competitive compensation, flexible benefits, and a remote-first culture.

FSP Digital Implementation Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is offering a Digital Implementation Manager position within their PPD Functional Service Provider division. The role involves managing technical and operational aspects of digital projects with SME guidance, coordinating activities of various departments and vendors, and ensuring project deliverables meet customer expectations. The ideal candidate should have a Bachelor's degree, relevant experience, and knowledge of software development lifecycle, digital solutions in clinical research, and cross-functional project management. The company values integrity, intensity, innovation, and involvement, aiming to make the world healthier, cleaner, and safer.

Principal Engineer, Power Generation System

Company: Kairos Power

Location: Albuquerque, NM / Remote

Posted Jan 22, 2025

Kairos Power is hiring for a Principal Engineer position to lead the development of the KP-FHR Power Generation System. The role involves designing and developing steam cycles, turbines, and related auxiliary systems. The ideal candidate should have a strong background in nuclear engineering, thermodynamics, and power conversion technologies, with 15+ years of experience. The position offers a competitive salary range of $166,700 to $208,400 and comprehensive benefits.

Solution Architect

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos is seeking a Solution Architect for their Health Solutions Technology team. The role involves designing solutions for customers, participating in new business development, and providing strategic engineering support. The ideal candidate will have a BS degree with 12-15 years of relevant experience or a Master's with 10-13 years of experience. They should be experienced in contract performance, technical lead, and customer relationship building. Knowledge in health system definition, design, integration, and delivery is required. The role involves leading internal research and development activities, managing project costs and schedules, and providing technical proposal support.

Senior Enterprise Solution Architect

Company: Collibra

Location: Remote

Posted Jan 22, 2025

Collibra is seeking a Sr. Enterprise Solution Architect to join their Professional Services team. The role involves working with key stakeholders, providing consulting services, and driving customer value through Collibra's services offerings. The ideal candidate has 7+ years of relevant industry experience in Data Governance or Data Management, and knowledge of leading PaaS providers, data governance, and cloud/on-prem software solutions.

Support Engineer (Weekend Coverage - EMEA)

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, an open core software company, is seeking a Support Engineer for a shift role. The role involves collaborating with various teams to support, maintain, and resolve issues in GitLab environments. The engineer will interact daily with customers, troubleshoot performance problems, and contribute to the source code, documentation, and support processes. The company values collaboration, transparency, and inclusivity, offering flexible work arrangements and comprehensive benefits.

Workday Senior Functional Consultant

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Software Engineering - Developer with 8+ years of experience as a Workday Sr Functional Consultant. The role involves designing, developing, and implementing cutting-edge software solutions, with a focus on Workday modules including HR Core, Absence, Recruiting, Learning, Talent & Performance, Compensation, Advanced Compensation, and Custom Reports. The successful candidate will lead the enhancement and support of these modules, conduct requirements gathering sessions, design and configure Workday business processes, and provide post-implementation support and training. They will also collaborate with technical teams for system integrations, conduct fit-gap analysis, and develop and execute test plans. Kyndryl values diversity and offers opportunities for career growth, with potential to advance to roles like Principal Engineer or Vice President of Software.

Principal Product Manager - Solido Custom IC - Remote Canada*

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 22, 2025

Siemens Digital Industries Software (DISW) is seeking a Principal Product Manager for their Solido Custom IC division. The role involves managing a team of product managers, delivering value to well-defined market segments, and growing revenue from target products. The ideal candidate should have 7+ years of experience in EDA or semiconductor engineering, preferably customer-facing, and a strong background in product development cycles and software development schedules. Key responsibilities include maximizing product success, defining and validating market requirements, and working with development teams to meet market needs and outperform competition. Siemens DISW is the leading provider of electronic design automation software, targeting Cloud, mobile, HPC, and mission-critical applications.

Sr Commercial Account Exec

Company: ServiceNow

Location: Cleveland, OH / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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