Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Global Marketing Program Sr Manager

Company: ServiceNow

Location: Weston, MA / Remote

Posted Jan 22, 2025

Summer Co-op: Business Insights Analyst- Sales & Marketing

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate is seeking a Business Insights Analyst to join their Customer Insights & Analytics team. The role involves working closely with sales and marketing channels, leveraging data and analytics to drive profitable growth. Key responsibilities include redesigning reports into automated dashboards, supporting stakeholder initiatives with data, and providing ad-hoc analytics. The ideal candidate should have strong analytical skills, attention to detail, and proficiency in Power BI, SQL, and Microsoft Suite. Allstate emphasizes a flexible, inclusive environment that encourages growth and impact.

Associate Director, SAP S4H Source to Pay Master Data Business Process Lead (Remote)

Company: RTX

Location: Remote

Posted Jan 22, 2025

RTX Corporation, an Aerospace and Defense company, is seeking an ERP Transformation Associate Director for the Source to Pay team. The role involves leading and executing ERP initiatives to optimize business processes and drive operational excellence. Key responsibilities include master data strategy, project leadership, stakeholder management, change management, process optimization, vendor management, risk management, performance monitoring, and some travel. The ideal candidate should have a university degree or equivalent experience, minimum 12 years of relevant experience, strong leadership skills, in-depth knowledge of ERP systems, and excellent communication skills. U.S. citizenship is required due to government contractual requirements. The role is eligible for the Re-Empower Program and offers a salary range of $147,000 - $295,000.

Regional Alliances Manager

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global cybersecurity leader, is seeking a Regional Alliances Manager to design, build, and implement a successful channel strategy. The role involves building relationships with partners, identifying new ones, and growing business opportunities within various channels. The ideal candidate should have 10+ years of channel sales experience, strong leadership skills, and technical knowledge in security and networking technologies.

Client Account Coordinator - Fleet Management

Company: Enterprise Mobility

Location: Kansas City, MO / Remote

Posted Jan 22, 2025

Enterprise Fleet Management is hiring a Client Account Coordinator for a full-time work-from-home position in the Metropolitan Kansas City area. The role involves managing accounting administrative functions, handling billing inquiries, and serving as the main point of contact for accounts receivable and billing questions. The ideal candidate should be detail-oriented, organized, and have excellent customer service skills. The position offers a salary range of $43,000 to $46,000 per year, comprehensive healthcare, 401k matching, and growth potential. Qualifications include 2+ years of accounting, billing, or AR experience, 2+ years of customer service experience, and proficiency in MS Excel. Some college coursework in Accounting or Business is preferred.

Trial Contracts Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job description for a Work ScheduleStandard role at Thermo Fisher Scientific outlines the responsibilities of drafting, reviewing, and negotiating agreements with study sites. The ideal candidate should have a Bachelor's degree or equivalent, relevant experience, and demonstrated knowledge of contract law and clinical drug development. The company offers competitive remuneration, annual incentive plan bonuses, healthcare, and employee benefits.

EHS Compliance Analyst

Company: Equinix, Inc

Location: Kent, WA / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking an EHS Compliance Analyst. The role involves ensuring adherence to regulatory requirements and company policies, conducting audits, managing certifications, and providing training. The analyst will report to the North American EHS Manager/AMER Sr. Manager. Key responsibilities include site level support for internal and external compliance audits, managing site open findings, developing tools and documentation for EHS compliance, and preparing compliance reports. The ideal candidate will have an associate or bachelor's degree in EHS or a related field, or equivalent experience, and knowledge of local, state, and federal EHS regulations. Strong analytical skills, problem-solving abilities, and excellent communication skills are required. The position offers a competitive pay range, with base pay varying by location.

Client Strategy Manager - AWM/PE

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 22, 2025

The role involves managing client accounts, driving internal account management, mentoring junior staff, and contributing to strategic planning. It requires a high school diploma and 4 years of experience, with a preference for a bachelor's degree. The position offers a competitive salary range of $73,000 - $240,000, plus potential annual bonuses. PwC is committed to diversity, equity, and inclusion, and provides a range of benefits.

Sr Director, Research & Development

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. The company supports its customers by accelerating life sciences research, solving analytical challenges, improving patient diagnostics, and increasing efficiency in their laboratories. The team of over 120,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services.

Sr. Services Manager - Contract Performance Manager

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

The job involves project management, coordinating activities for production or service projects, ensuring customer satisfaction, and managing contract performance. The role requires significant experience in Services & Contract Performance Management, strong communication skills, problem-solving abilities, and leadership skills. The position offers autonomy, opportunities for career growth, and a competitive benefits package. It's a remote position.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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