Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Manager II, Identity & Access

Company: Pinterest

Location: Remote

Posted Jan 22, 2025

Pinterest is seeking an engineering manager to lead its internal Identity & Access Management team. The role involves managing and coaching an engineering team, building strong relationships with stakeholders, developing a technical strategy, influencing decisions, and growing the team. The ideal candidate should have 5+ years of experience in security or infrastructure, industry experience in leading teams in the identity & access management space, and a proven track record of improving security in a fast-moving environment. The role requires in-office collaboration 12 times every 6 months and is based in the US.

Interview Lead (Independent Contractor) - Oracle Mentor

Company: Udacity

Location: Remote

Posted Jan 22, 2025

Udacity is seeking an experienced SAP Specialist with expertise in Oracle systems and recruitment skills. The ideal candidate will lead or support the deployment, configuration, and management of Oracle databases and applications, perform database administration tasks, manage the end-to-end recruitment process, and conduct interviews. The role offers recognition for technical knowledge, additional income, and the opportunity to contribute to a global student community. Udacity is committed to diversity, equity, and inclusion, and encourages applications from all communities and backgrounds.

Paralegal, Litigation

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking an experienced litigation paralegal to join their growing legal team. The role involves managing and responding to domestic and international subpoenas, communicating with opposing counsel and government agencies, and supporting the litigation team in various tasks. The ideal candidate should have a Bachelor's Degree and 2-4 years of relevant experience, excellent organizational and communication skills, and the ability to work under pressure. Familiarity with legal software and technology companies is a plus.

Director, Enterprise Sales (Italy)

Company: Datadog

Location: Rome, Italy / Remote

Posted Jan 22, 2025

Datadog is seeking an experienced Director of Enterprise Sales to manage a team of sales executives, drive new business, and shape go-to-market strategies. The role involves setting quotas, coaching team members, and building relationships with C-level executives in the IT space. The company values a hybrid workplace culture, offering high income earning opportunities, professional development, and comprehensive benefits. The ideal candidate will have a proven track record in managing complex sales processes and negotiations.

Executive Assistant at Pipe (*remote & PST only please)

Company: Pipe

Location: Remote

Posted Jan 22, 2025

Pipe is a remote-first company developing advanced embedded financial solutions for small businesses and software companies. They are seeking an Executive Assistant to support their EPD Leadership team, including the Chief Product Officer, Chief Technology Officer, and Chief Experience Officer. The role involves calendar management, travel coordination, event planning, communication, collaboration, project management, operational support, and maintaining confidentiality. The ideal candidate should have 5-7 years of experience as an Executive Assistant, exceptional organizational skills, strong communication abilities, and proficiency in Google Workspace and Slack. The company offers excellent benefits, including health insurance, 401k matching, generous parental leave, flexible vacation, and a supportive work culture.

Sr. Developer Advocate, EMEA

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 22, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to work smarter and better. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

Cloud Security Engineer

Company: TripAdvisor

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Tripadvisor is seeking an experienced Cloud Security Engineer with expertise in Terraform, AWS, GCP, and Azure. The ideal candidate will develop, implement, and maintain cloud security policies, create a culture of cloud adoption, and collaborate with development and operations teams. They should have a deep understanding of cloud security best practices, excellent communication skills, and the ability to articulate complex technical concepts to non-technical stakeholders. Tripadvisor values diversity and inclusivity, and the role requires working independently and as part of a team.

Corporate Travel Account Manager

Company: AAA Club Alliance

Location: Remote

Posted Jan 22, 2025

AAA Club Alliance is recruiting for a remote Corporate Travel Account Manager position. The role involves establishing and maintaining strategic relationships with clients, providing consultative services, and increasing revenue. The ideal candidate should have a Bachelor's degree in business, 5+ years of corporate travel experience, and the ability to travel 20% of the time. AAA offers a competitive salary, benefits, and a supportive work environment.

People Relations Operations Specialist

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a passionate and experienced People Relations Specialist to join their team. The role involves supporting early to mid-level managers in applying HR policies, advising on HR practices, and maintaining a positive work environment. The ideal candidate should have a minimum of 3 years of HR experience, strong problem-solving skills, and the ability to build relationships. The position is crucial in maintaining compliance with relevant laws and regulations. The work culture is intense but rewarding, suitable for those who excel and expect the same from their colleagues.

Senior IT Integration Engineer

Company: Garner Health

Location: Remote

Posted Jan 22, 2025

Garner Health is seeking an IT Integration Engineer to enhance cross-department workflows and software integrations. The role involves automating interdepartmental workflows, building and managing RBAC in Okta, and developing integrations for operational efficiency and compliance. The ideal candidate should have 3-5 years of experience in enterprise-level environments, expertise in low-code tooling, deep knowledge of Okta Workforce Identity, and experience in ITIL process management. Garner Health values a mission-first approach, extraordinary results, courageous communication, and a supportive community.

Interview Lead (Independent Contractor) - SAP Mentor

Company: Udacity

Location: Remote

Posted Jan 22, 2025

Udacity is seeking an experienced SAP Specialist to join their dynamic mentor team. The ideal candidate should have technical proficiency in SAP, including S4 Hana, and a strong background in recruitment and interviewing. The role involves conducting technical interviews, assessing candidates, and maintaining a positive candidate experience. Udacity is committed to creating economic empowerment and a more diverse and equitable world, encouraging applications from all communities and backgrounds.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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