Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Engineer II, Field Service (SEM, TEM, FIB) - Richland, WA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Field Service Engineer II for the Materials and Structural Analysis (MSD) division. The role involves installing, servicing, and repairing complex electron microscopy systems. The successful candidate will have a background in electronics, physics, engineering, or computer science, and experience with UHV and high voltage systems. The position offers comprehensive benefits, including a competitive salary, bonus, 401k, healthcare, and more. The role requires travel, up to 50%, and the ability to work in various environments, including customer sites and laboratories.

Talent Acquisition Partner - maternity cover (c. 10 months)

Company: HiBob

Location: Remote

Posted Jan 22, 2025

HiBob is seeking a Talent Acquisition Partner for a maternity cover role in Europe. The ideal candidate should have proven experience in end-to-end recruitment, preferably in tech or commercial roles. They should possess creative sourcing techniques, excellent stakeholder management skills, and a passion for an engaging and inclusive candidate journey. The role offers an opportunity to shape HiBob's future, grow professionally, and enjoy a competitive benefits package. HiBob values a diverse and inclusive workplace, offering hybrid working, remote work opportunities, and various wellness benefits.

Sr. Software Engineer - Cloud (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Sr. Cloud Engineer for their Falcon Exposure Management team. The role involves leading engineering efforts for a scalable, real-time application providing visibility into network devices, containers, systems, users, and applications. The ideal candidate will have 7+ years of experience in distributed services architecture, strong programming skills in Go or similar languages, and a deep understanding of multithreading, concurrency, and parallel processing. The position offers a remote-friendly culture, competitive compensation, and opportunities for professional development.

Senior Treasury Analyst

Company: Ensono

Location: Remote

Posted Jan 22, 2025

Ingénieur Électrique de poste électrique/ Lead Electrical Substation Engineer

Company: GE Vernova

Location: Montreal, Canada / Remote

Posted Jan 22, 2025

The Lead Electrical Substation Engineer is a key role responsible for all aspects of HV/EHV substation design. This includes developing power single line diagrams, substation outdoor physical design, and high voltage equipment specifications. The role requires a bachelor's degree in Electrical Engineering, a professional engineering license in Canada, and at least five years of experience in substation design. Desired qualifications include eight years of experience in T&D substation engineering and EPC projects, excellent computer skills, and familiarity with CAD software. The role offers opportunities for working on complex projects, leading design reviews, and interfacing with various internal and external teams.

Digital Delivery Manager

Company: Microdesk, Inc.

Location: Remote

Posted Jan 22, 2025

Symetri is looking for a Digital Delivery Manager to join their consulting team and assist large Owner clients in their capital projects. The ideal candidate will have a Bachelor's degree in Architecture, Engineering, or Construction Management, and at least 5 years of practical experience working in a digital delivery environment. The job involves leading the adoption of digital delivery methods and technologies across projects, providing leadership and support to project teams on BIM and digital delivery practices, and fostering a culture of innovation and continuous improvement.

Manager, Customer Success

Company: HiBob

Location: Remote

Posted Jan 22, 2025

HiBob, a fast-growing global HR platform, is seeking an enthusiastic Customer Experience Specialist. The role involves overseeing a portfolio of accounts, driving renewals, expansion, and advocacy. The ideal candidate will have proven experience in hiring, mentoring, and developing diverse customer success teams, exceptional relationship-building skills, and a deep understanding of SaaS products, particularly in HR tech. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and a commitment to fostering a sense of belonging and thriving work environment.

Senior Account Executive

Company: Equinix, Inc

Location: Hong Kong / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, offers a Senior Account Executive role. The role involves selling Equinix solutions to new and existing accounts, focusing on large global accounts. Responsibilities include building customer relationships, facilitating strategic account planning, leading negotiations, and understanding business drivers of accounts. The ideal candidate should have 10+ years of experience, a Bachelor's Degree, and demonstrate proficiency in Equinix product set and solutions.

Staff Software Engineer, Ads Experimentation Platform

Company: Reddit

Location: Remote

Posted Jan 22, 2025

Reddit is a community of communities built on shared interests, passion, and trust. It's home to the most open and authentic conversations on the internet. The company has a flexible first workforce and offers various job opportunities, including remote work options. Reddit generates revenue through advertising and is committed to building a massive business to fund its mission.

Strategic Student Program: Internal Culture & Communication Intern (GSM, Summer 2025)

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 22, 2025

Siemens Industry Software Inc. is inviting applications for its Summer 2025 Strategic Student Program. The program offers intern positions where students can apply their education to solve real-world problems and gain hands-on experience in internal communications, employee engagement, and organizational culture. The role involves supporting internal communications strategies, contributing to company culture initiatives, and fostering connection among remote employees. Qualified candidates should be current university students pursuing degrees in relevant fields with strong communication skills and proficiency in virtual collaboration tools.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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