Technical Support Jobs in Remote

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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr Central Review Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a standard Monday-Friday work schedule in an office environment. The job involves reviewing clinical monitoring visit reports, ensuring protocol consistency, and liaising with clinical monitoring staff. The role requires a Bachelor's Degree in a life science-related field, prior clinical research experience, and knowledge of FDA regulations. The company's mission is to make the world healthier, cleaner, and safer through research, development, and delivery of life-changing therapies. Thermo Fisher Scientific values diversity and offers opportunities for career growth and mentoring.

Capa Media Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems globally. They emphasize continuous improvement and inclusivity, aiming to create a more equitable world. As a System Administrator, one would solve complex problems, work with cutting-edge technology, and collaborate with diverse teams across various industries. Kyndryl offers career growth opportunities, extensive learning programs, and a strong focus on employee well-being and community involvement.

Marketing Data Operations Manager

Company: Cornerstone OnDemand

Location: Remote

Posted Jan 22, 2025

The Marketing Data Operations Manager role involves managing and optimizing data and processes for marketing programs, collaborating with cross-functional teams, and ensuring data accuracy and consistency across platforms. The ideal candidate should have 3-5 years of experience in marketing operations or data analysis, proficiency in tools like Marketo, Salesforce, and excellent communication skills. Responsibilities include overseeing data integrations, monitoring data quality, supporting data-driven strategies, and training team members.

Trial Patient Payment Associate II

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

This job involves providing administrative, reporting, contractual, and financial support to a department, focusing on processing payments to investigative sites. Key responsibilities include data compilation, issue resolution, and ensuring adherence to contractual guidelines and country regulations. The role involves compiling data from multiple sources to generate payments, managing payment responsibilities and workflow, building relationships with study sites, and resolving payment-related issues. The job also includes training study teams on site payment processes, processing investigator payments, and managing refunds, credit notes, and late payment fees. The position requires applying acquired job skills and company policies to complete tasks, with occasional deviation from accepted practice.

Associate Business Development Representative

Company: Applied Systems

Location: Remote

Posted Jan 22, 2025

Applied Systems Inc, a global leader in insurance technology, is seeking an Associate Business Development Representative. The role involves managing inbound and outbound leads, engaging potential clients, and facilitating meetings with Inside Sales Consultants. The successful candidate will enjoy a base + bonus compensation structure, comprehensive training, flexible hours, and opportunities for career advancement. The company values excellence, diversity, and a vibrant modern workplace, offering competitive benefits and work-life balance.

Director I, Data Science

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 22, 2025

Liberty Mutual's Global Legal & Compliance department seeks a senior data scientist to join their team. The role involves applying data science tools, including deep learning and generative AI, to legal problems. The successful candidate will collaborate with a team of data scientists, legal professionals, analysts, and IT developers. Responsibilities include guiding project design, applying advanced analytics techniques, and developing predictive AI solutions. Qualifications include a Ph.D. in a scientific field with relevant experience, or a Masters with more experience, or a Bachelors with the most experience. Preferred qualifications include experience with MLOps, machine learning, deep learning, NLP, and generative AI.

Chief Estimator (Remote Eligible, U.S.)

Company: GE Vernova

Location: Wilmington, NC / Remote

Posted Jan 22, 2025

The Chief Estimator role involves leading a team during the estimating process, preparing and approving cost estimates for capital projects, maintaining professional standards, and overseeing estimating databases. The role requires a bachelor's degree, 10+ years of experience, and knowledge of estimating complex projects. The position offers a competitive salary, bonuses, and comprehensive benefits. It is a remote role with the possibility of being based in Wilmington, NC. U.S. person status is required due to access to export-controlled technology.

Account Director, Business Development -Medical Communications

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an Account Director, Business Development with a focus on Medical Communications and Medical Information. The role involves securing and retaining business through professional sales activities, positioning PPD as a primary provider for Medical Communications and Medical Information Call Center work. The ideal candidate should have a scientific, sales, or marketing background in the pharmaceutical/biotech area, with fluency in Portuguese. Responsibilities include orchestrating RFP strategy calls, developing client proposals, and negotiating contracts. PPD offers a competitive salary, extensive benefits, and a flexible working culture, emphasizing a work-life balance and a collaborative environment.

DevOps Engineer

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 22, 2025

International Trade Manager

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos is seeking an International Trade Manager for its Defense Sector, with offices in Bridgewater, VA or Reston, VA. The role involves providing trade compliance support to the Airborne Systems and Defense/Intel IT Business Areas. Key responsibilities include managing export and import authorization records, conducting restricted party screenings, and preparing weekly and monthly reports. The ideal candidate should have a Bachelor's degree in Business Administration or related field, 8+ years of relevant experience, and proficiency with Department of State's International Traffic in Arms Regulations and Department of Commerce Export Administration Regulations. US citizenship is required with an active Secret Clearance, and proficiency with Microsoft Office Suite is essential. Preferred qualifications include Defense Contract industry experience and experience with Airborne Systems.

Commissioning Manager for HVDC systems (m/w/d)

Company: GE Vernova

Location: Berlin, Germany / Remote

Posted Jan 22, 2025

GE Grid Solutions is seeking a Commissioning Manager for HVDC systems in Central Europe to contribute to the energy transition. The role involves leading commissioning activities, coordinating with stakeholders, and ensuring client compliance and satisfaction. The candidate should have 5-10 years of experience in electrical engineering or equivalent commissioning management experience, with knowledge of international standards and strong leadership skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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