Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

HR Employee Relations Partner - "Global Life-science Leader"

Company: Labcorp

Location: Remote

Posted Jan 22, 2025

Labcorp, a global leader in laboratory services, is seeking an English and French/German-speaking HR professional for a full-time, permanent role in Eastern Europe. The Employee Relations (ER) Partner will support global leaders on employee relations matters, provide guidance to employees, and participate in various global projects. The role offers opportunities for growth and development, with a competitive package and flexible work timings. Essential skills include HR/ER experience, knowledge of employment laws, strong communication skills, and the ability to maintain confidentiality.

Channel Sales Executive - Japan- 9801

Company: Coupa

Location: Tokyo, Japan / Remote

Posted Jan 22, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of spend data. The company empowers businesses to make smarter, more profitable decisions, improving operating margins. Coupa values a collaborative culture, innovation, and global impact. As a Channel Sales Executive, you'll significantly impact the organization by developing an Indirect Sales model, managing partner resellers, and generating new pipeline. The role requires proven software sales experience, strong negotiation skills, and a willingness to travel up to 50%.

Digital Account Manager - Laboratory Products (UK & Ireland)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Digital Account Manager to join their Sales & Marketing team. The role involves growing sales within territory, developing strategies, and collaborating with the Digital Marketing team. The position requires fluency in English and can be remote, working in a diverse environment across Europe.

Digital Health Capability SME

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos is recruiting a Digital Health Capability SME for a remote role to support the $4.3 billion DOD Healthcare Management System Modernization program. The role involves leading analysis, solution recommendations, and implementation for virtual health programs impacting 10 million military personnel and their families. Responsibilities include coordinating action items, applying virtual health expertise, engaging with site representatives, and facilitating solution adoption. Required qualifications include US citizenship, ADP2/IT2 Public Trust clearance, and extensive experience in virtual health, electronic health records, and DOD health solutions.

Senior Manager, ABM

Company: Twilio

Location: Remote

Posted Jan 22, 2025

Twilio is seeking a Senior Manager, ABM to develop and execute strategic ABM programs, manage a team, and collaborate with sales and marketing partners. The role involves creating a broad range of data-driven, multi-channel digital and white glove ABM programs, owning end-to-end campaign execution, and analyzing program performance. The ideal candidate should have 12+ years of experience in ABM, a deep understanding of ABM technologies, and exceptional communication skills. The position is remote and based in Canada, with occasional travel required.

Analyst/Senior Analyst, Advanced Analytics

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 22, 2025

Liberty Mutual's Strategy and Insights team is seeking a highly motivated Analyst or Senior Analyst for the Procurement Analytics team. The role involves providing analytical support and insights to Enterprise Procurement, aiming to generate value from supplier relationships. The ideal candidate should possess advanced analytical abilities, strong research skills, and the capacity to work independently and collaboratively. Responsibilities include performing analysis, presenting findings, staying updated on market trends, leading projects, and developing dashboards. The position offers competitive salary ranges and opportunities for growth. Qualifications include a Bachelor's degree, proficiency in Excel, Power BI, PowerPoint, and statistical software, knowledge of data query languages, and strong problem-solving skills.

Senior Lead, Accounting

Company: Kyndryl

Location: Purchase, NY / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They emphasize continuous improvement, inclusivity, and employee growth. The role involves managing accounting and reporting for corporate expenses, debt, and derivatives, ensuring accurate recording and reporting in financial statements. The position offers opportunities for career advancement, competitive compensation, comprehensive benefits, and a supportive work environment focused on employee well-being and development.

Wind Turbine Planned Maintenance Coordinator (m/f/d)

Company: GE Vernova

Location: Rheine, Germany / Remote

Posted Jan 22, 2025

The job posting is for a Wind Turbine Planned Maintenance Coordinator in Germany, specifically in Salzbergen or homeoffice. The role involves coordinating scheduled maintenance activities, managing third-party resources, and ensuring reliability, efficiency, and safety of wind turbines. Key responsibilities include coordinating PM dates, communicating contractual requirements, identifying BRM or ETC items, managing material orders, and preparing maintenance quarterly budgets. The ideal candidate should have a Bachelor's degree, strong understanding of wind turbine technology, excellent communication skills, and proficiency in project management and maintenance planning.

Site Reliability Engineer

Company: Atlassian

Location: Brisbane, Australia / Remote

Posted Jan 22, 2025

Strategic Account Executive

Company: Alteryx

Location: Remote

Posted Jan 22, 2025

Alteryx is seeking high-performing, innovative individuals to join their team as Account Executives, focusing on strategic accounts and driving analytic-lead digital transformation. The role involves prospecting, qualifying, and closing opportunities with C-suite executives, curating trusted advisor relationships, and establishing Alteryx as the preferred analytics platform. Responsibilities include providing account leadership, driving sales strategy, promoting a customer focus, conducting pipeline planning, demonstrating Alteryx proficiency, and building trust. Qualifications include a minimum of 10 years of enterprise software sales experience, 5+ years selling to C-level executives, strong selling and presentation skills, and experience in value selling methodologies. The compensation range is $137,500 - $157,500 (x2 OTE, uncapped). Alteryx values diversity, inclusivity, and a growth mindset.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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