Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Spezialist für Baukostenplanung (w/m/d)

Company: Hitachi Energy

Location: Hamburg, Germany / Remote

Posted Jan 22, 2025

The job posting is for a Specialist in Cost Planning for the SuedLink DC4 project, which involves constructing a high-voltage direct current transmission line between Wilster, Schleswig-Holstein, and Bergrheinfeld, Bayern. The role requires managing and overseeing subcontractor agreements for construction and installation work of the converter stations in Wilster and Bergrheinfeld. The position offers long-term prospects, autonomy, and diverse development opportunities. Key responsibilities include evaluating contractor bids, negotiating contracts, collaborating with technical departments, cost estimations, contract review, cost control, and identifying risks and opportunities. The ideal candidate should have a degree in civil engineering, at least 3 years of relevant experience, fluency in German and English, and proficiency in construction-specific software. The company offers a collective bargaining agreement, a 35-hour workweek, 30 days of vacation, access to numerous fitness studios, and a relocation service.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech West Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a proven track record in sales leadership. Key responsibilities include developing and executing business development strategies, driving sales growth in the Biotech market segment, and coordinating winning solutions tailored to Biotech accounts. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00, along with a comprehensive Total Rewards package including health benefits, retirement programs, and paid time off.

Director, People Operations

Company: Life360

Location: Remote

Posted Jan 22, 2025

Life360, a leading mobile app and Tile tracking device provider, is seeking a Director of People Operations. The role involves leading the HR Operations team, designing and enhancing HR processes, and ensuring alignment with company objectives. The ideal candidate will have over 10 years of experience in People Operations, expertise in HRIS (especially Workday), and a proven track record in scaling global HR processes. The position offers a competitive salary range of $158,000 to $233,000 annually, comprehensive benefits, and a remote-first work environment. Life360 values a diverse workforce and is committed to creating an inclusive culture.

Commercial Operations Manager

Company: Aetion

Location: Remote

Posted Jan 22, 2025

Aetion, a leading science-driven technology company, is seeking a Commercial Operations Senior Manager. The role involves leading and optimizing commercial processes, overseeing operational efficiencies across various departments, and defining and tracking OKRs and KPIs. The successful candidate will develop commercial strategies, manage sales operations, marketing operations, customer success operations, and delivery operations. They will also ensure cross-departmental alignment and drive revenue growth and operational excellence. The ideal candidate will have a Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field, with 8+ years of experience in commercial operations. Proficiency in CRM systems, marketing automation platforms, and project management tools is required. An MBA is preferred.

Manager, Medical Material Operations and Oversight Lead

Company: Biogen

Location: Remote

Posted Jan 22, 2025

The Manager, Medical Material Operations and Oversight Lead will be a crucial part of the US Medical team, overseeing material review processes and activities. This dual-role also involves supporting the US neuropsychiatry therapeutic area as a Grants Coordinator. Key responsibilities include leading material review processes, managing material planning and forecasting, coordinating review processes, managing training and communication, and supporting grants-related activities. The ideal candidate should have a Bachelor's degree, minimum 3 years of relevant experience, strong collaboration skills, and a strategic mindset. Biogen offers a competitive salary range, comprehensive benefits, and a culture of inclusion and belonging.

Senior Account Executive (SLED)

Company: Equinix, Inc

Location: El Segundo, CA / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a Senior Account Executive for the SLED market in Southern California. The role involves driving sales, acquiring new customers, and retaining existing ones by delivering tailored solutions. The ideal candidate should have a strong understanding of government procurement processes, excellent communication skills, and proficiency in Salesforce. The position offers a competitive pay range of $274,000 to $408,000 per year, along with opportunities for growth and learning.

Early Career Sales Development Representative, Mid-Market (Dutch Speaking)

Company: Atlassian

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Atlassian offers flexible work options, including remote positions in the UK or Poland. The Sales Development Representative role involves outbound prospecting, lead qualification, and collaboration with various teams. No prior SDR experience is required, and the company values accountability, communication, and continued learning. Atlassian is committed to diversity and inclusion, providing a range of perks and benefits to support employees.

Project Quality Manager

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 22, 2025

GE Vernova Gas Power is seeking a Project Quality Manager to ensure all Equipment Quality requirements and deliverables are met for assigned New Heavy-Duty and Aeroderivative Gas Turbine projects. The role involves collaboration with various Quality functions, including Suppliers, Factories, Engineering, and Site Teams, to manage project related Quality activities and deliverables. The PQM will be accountable for customer satisfaction, provide direct support to the Proposal Team and Project Manager, and ensure defined project quality objectives are achieved. Basic qualifications include a Bachelor's degree in Electrical, Mechanical or Civil Engineering, 5 years of experience in Power Plant Project knowledge and Site Quality activities, and fundamental knowledge of inspection and testing power plant equipment.

Customer Experience Consultant, Technical Support

Company: Zillow

Location: Remote

Posted Jan 22, 2025

Zillow, Inc. is offering a remote position for an Aryeo Customer Experience Consultant. The role involves providing exceptional customer service and support to photographers and agents, mastering Aryeo & BYOP products and processes, supporting new product launches, and staying updated with industry changes. The ideal candidate should have excellent communication skills, 1+ years of customer support experience, and a passion for customer satisfaction. The role is eligible for equity awards and comes with comprehensive benefits. Zillow Group is committed to fostering an inclusive environment and is an equal opportunity employer.

Remote Inside Sales Representative

Company: Liberty Mutual Insurance

Location: Pensacola, FL / Remote

Posted Jan 22, 2025

Liberty Mutual offers a Remote Inside Sales Agent role in Florida with a starting base salary of $45K, growing to an average earning range of $55K-$75K through base salary and commission. Top performers can earn up to $85K+. Benefits include comprehensive medical coverage, no cold calls, and opportunities for rewards and recognition. The role involves handling inbound calls, consulting with customers on insurance needs, and matching appropriate coverages. 2-3 years of sales experience is preferred, with 2 years required. A Property & Casualty license is necessary, with paid training provided for new hires.

Claims Recovery Specialist

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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