Technical Support Jobs in Remote

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Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Information Security Intern, Summer 2025 (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, is seeking talented university students for a 12-week remote internship program. The program offers paid positions in various teams including Product Security, Security Architecture and Engineering, and Bug Bounty. Interns will gain real-world experience, work on exciting security projects, and learn from industry professionals. Candidates should be pursuing a degree in Cyber Security, Computer Science, or related field, with scripting capabilities and familiarity with security systems. Benefits include a flexible work culture, professional development opportunities, and a commitment to diversity and inclusion.

Senior Actuarial Analyst, Small Commercial Market Analytics

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 22, 2025

Liberty Mutual's Small Commercial (SC) Market Analytics team is seeking a Senior Actuarial Analyst. The role involves formulating rate guidance strategy, working closely with SC State Product teams, maintaining and developing complex tools, and carrying out ad hoc analyses. Qualifications include a bachelor's degree in Mathematics, Statistics, Economics, Actuarial Science, or related field, commitment to achieving Fellowship in the Casualty Actuarial Society, passing grades on a minimum of 5 Casualty Actuarial Exams, minimum 3-5 years of relevant experience, and solid communication and interpersonal skills. The position offers opportunities for professional growth and a diverse, equitable, and inclusive workplace.

DevOps Cloud Engineer

Company: Siemens Digital Industries Software

Location: Livonia, MI / Remote

Posted Jan 22, 2025

Siemens Digital Industries Software is seeking a DevOps Engineer with extensive cloud experience. The role involves maintaining, deploying, and executing external cloud environments for customers and engineering divisions. The candidate will be part of the cloud enablement team, focusing on creating managed services and customer environments. Key responsibilities include utilizing cloud architecture, ensuring high availability, troubleshooting complex problems, and communicating with customers. Minimum qualifications include a Bachelor's degree in a relevant field, 3-5+ years of experience in IT cloud solutions, and proficiency in DevOps tools like Terraform, Ansible, Jenkins, Packer, Git, and Docker. Preferred qualifications include familiarity with SRE concepts, cloud architecture certifications, and experience with virtualization and container platforms.

Senior Software Engineer II, Marketing Automation [United Kingdom]

Company: Olo

Location: Remote

Posted Jan 22, 2025

Olo, a leading SaaS platform, is seeking a Senior Fullstack Engineer to join their Marketing Automation team. The role involves designing, building, and scaling solutions for their Olo Engage marketing suite. The ideal candidate should have 6+ years of development experience, strong knowledge in Vue.js, Node.js, TypeScript, Postgres, Elasticsearch, Redis, Microservices, Kubernetes, Helm, and CICD. The position is fully remote and allows work from anywhere within the United Kingdom. The compensation range is £64,000 - £76,000 annually.

Staff Scientist, Field Applications Single-Use Technologies - Boston MA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Single-Use Technologies Field Applications Specialist. The role involves providing technical support and strategic guidance on Single-Use System solutions, acting as a primary field technical interface between the Sales team and customers. The ideal candidate should have a life science degree or equivalent industry experience, understanding of cGMP and regulatory guidelines, and leadership skills. Benefits include competitive compensation, medical benefits, PTO, 401K, and employee stock purchase programs. The role requires up to 60% travel and remote work capabilities.

Strategic Alliance Manager - RSM, West Monroe, Protiviti

Company: Alteryx

Location: Remote

Posted Jan 22, 2025

Alteryx is seeking an experienced Alliance Manager to join their strategic partnerships team. The role involves building and maintaining relationships with key regional systems integrators, driving revenue growth, and contributing to thought leadership. The ideal candidate should have 5-7+ years of alliance management experience, deep understanding of data and analytics, and excellent relationship-building skills.

Senior Software Engineer I, GDP [United Kingdom]

Company: Olo

Location: Remote

Posted Jan 22, 2025

Olo, a leading SaaS platform, is seeking a Senior Backend Engineer to join their GDP team. The role involves architecting, developing, scaling, and monitoring solutions for their Olo Engage product suite. The engineer will work with billions of restaurant event data monthly, collaborating with a passionate team using modern technologies. The position is fully remote within the United Kingdom, offering a competitive salary range of £57,600 - £70,000 annually.

Sr. Global Solution Sales Executive - Operation Technology Go-to-Market

Company: ServiceNow

Location: Portland, OR / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr. Global Solution Sales Executive - Operation Technology Go-to-Market. The role involves driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts. The ideal candidate should have 7-10+ years of experience in Industry Solution sales, business development, and GTM strategy, with proven enterprise software sales experience. Key responsibilities include developing strong relationships with key accounts, aligning as Executive Sponsor on key accounts, meeting revenue targets, and driving business growth in partnership with various cross-functional teams.

Banner Finance Functional Project-Based Consultant

Company: CampusWorks, Inc.

Location: Remote

Posted Jan 22, 2025

CampusWorks is recruiting experienced higher education finance professionals with expertise in Ellucian Banner ERP implementations. The ideal candidate should have a proven track record in modernizing financial processes, optimizing system configurations, and ensuring seamless integration between Banner Student Information Systems and Human Resources Systems. They should also possess strong leadership skills, experience in business process review, and the ability to facilitate diverse needs across higher education organizations. The role involves leading organizational change, managing finance functional areas, and overseeing banking and cash management projects.

FPGA - Field Application Engineer

Company: Arrow Electronics

Location: Stockholm, Sweden / Remote

Posted Jan 22, 2025

Arrow Global Components (AGC) is seeking a Field Application Engineer to join their Nordic Engineering team. The role involves guiding customers' R&D in Sweden, helping them realize innovative ideas within FPGAs. The engineer will be based in either Kista or Göteborg, with home office also an option. Key responsibilities include assisting development engineers in selecting the right FPGA technologies, growing FPGA market share in Nordic, and conducting trainings and technical meetings with customers and suppliers. Requirements include experience with electronics, a diploma in engineering, fluency in Swedish and English, and a driving license for travel within Sweden. Benefits include comprehensive training, stable employment, remote work options, a company car, and opportunities for growth in a global, multicultural environment.

Central Study Coordinator

Company: Care Access

Location: Remote

Posted Jan 22, 2025

Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical research and make trials accessible to every patient. The Central Clinical Services (CSC) role involves managing study work, building rapport with sites, hosting calls, preparing meeting agendas, and ensuring study delivery. CSC II includes managing special projects, guiding others, training, and identifying process improvements. The role requires proficiency in clinical research technologies, strong communication skills, and understanding of government regulations. At least 3 years of relevant clinical research experience is required for CSC, and 4 years for CSC II. Care Access offers benefits including PTO, insurance, retirement plan, and a culture of growth and equality.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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