Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Field Service Engineer (m/f/d)

Company: GE Vernova

Location: Berlin, Germany / Remote

Posted Jan 22, 2025

GE Vernova Solar and Storage Solutions is seeking a Field Service Engineer to lead processes for installed photovoltaic inverters and battery energy storage systems. The role involves providing technical direction for installation, commissioning, troubleshooting, repair, operation, and maintenance. The ideal candidate should have advanced training as a state-certified engineer or a Bachelor's degree in Electrical Engineering, Power Electronics, or related fields. Experience in power electronics and controls field services, along with knowledge of inverter products and energy storage systems, is required. Strong communication skills in German and English are essential, with fluency in French being a plus. The role involves up to 80% travel within Germany and potentially throughout Europe and the USA.

Business Operations Manager

Company: bloXroute

Location: Remote

Posted Jan 22, 2025

bloXroute is hiring a Business Operations Manager with expertise in Hubspot CRM. The role involves optimizing processes, maintaining clean data, implementing automations, and delivering insights to drive sales efficiency and growth. The ideal candidate should have 5+ years of experience in sales operations, business analysis, or sales support management, and in-depth understanding of Hubspot's CRM functionalities. They should also have experience with automation workflows, creating dashboards, and generating reports in Hubspot. Strong organizational skills, interpersonal skills, and SQL skills are required. The candidate will act as a strategic partner to sales, marketing, and product teams, providing data-driven recommendations and identifying new business opportunities.

Data Architect (AWS, Azure, GCP)

Company: CapTech

Location: Chicago, IL / Remote

Posted Jan 22, 2025

CapTech is a U.S.-based consulting firm that helps clients grow efficient, successful businesses by transforming how data, systems, and ingenuity enable their advancement. They fuse technical depth, analytical prowess, and creative savvy to move clients forward. CapTech is seeking a Data Architect with 5+ years of experience in data management technologies to assess, advocate, and implement data management strategies, ensuring technical requirements are met and business needs are aligned.

Senior Sales Development Representative

Company: LogicGate

Location: Remote

Posted Jan 22, 2025

LogicGate, founded in 2015, is a modern risk management platform aiming to transform business risks into opportunities. The company has secured over $156M in funding and is committed to fostering an inclusive work environment. They are seeking a Senior Sales Development Representative with 2+ years of B2B SaaS experience, strong communication skills, and proficiency in Salesforce, Salesloft, ZoomInfo, and 6sense. The role involves qualifying leads, managing pipeline, and reporting insights to optimize marketing leads and scale pipeline growth. The anticipated base salary range is $50,000 - $60,000 per year, with additional variable compensation, equity, and benefits. LogicGate's culture prioritizes DEIB, offers generous PTO, and supports community involvement.

Senior Manager, Network Products

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

DigitalOcean is revolutionizing cloud computing by simplifying it and serving the developer community. The role involves managing a world-class engineering team, planning and executing complex technical projects, and collaborating with product and engineering teams. The ideal candidate should have direct experience in managing software engineers, domain expertise in networking, and a proven track record in managing projects throughout the SDLC. DigitalOcean values career development, well-being, and diversity, offering competitive benefits, growth opportunities, and equity compensation.

Territory Manager (Maryland: Baltimore)

Company: SanMar

Location: Remote

Posted Jan 22, 2025

SanMar is seeking a Territory Manager with a Bachelor's Degree or equivalent experience and 46 years of related sales experience. The role involves strategizing and executing business objectives to increase profitability, developing and maintaining relationships with high-profile accounts, and negotiating complex opportunities. The company offers a competitive salary, annual discretionary bonus, paid time off, and comprehensive benefits including medical, dental, vision, 401k, life insurance, and short-long term disability coverage. SanMar values its employees, providing opportunities for growth and career development. The company is an Equal Opportunity Employer.

Senior Customer Marketing Manager - Localization - (Washington, D.C.)

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a NYSE-listed company, is seeking a Customer Lifecycle Marketing Manager to expand its international customer lifecycle program. The role involves designing region-specific campaigns, optimizing customer journeys, and ensuring compliance with data regulations. The ideal candidate should have extensive experience in lifecycle marketing, strong project management skills, and a deep understanding of customer behaviors. Samsara offers competitive compensation and a flexible working model.

Associate Business Developer - German and English Speaker

Company: HubSpot

Location: Remote

Posted Jan 22, 2025

HubSpot is seeking an Inbound Success Coach, ideally based in Ireland or Germany, to support prospect queries and prequalify sales opportunities. The role involves managing high volumes of leads, guiding prospects on product use, and scheduling discovery calls for Account Executives. The ideal candidate will have a strong desire for sales, fluency in English and German, and problem-solving skills. HubSpot offers a structured career path, flexible working policy, comprehensive onboarding, and a collaborative team environment. The company values HEART principles and has been recognized for its award-winning culture.

Billing Associate

Company: Equinix, Inc

Location: Singapore / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a Billing Associate. The role involves analyzing and performing billing adjustments, processing manual invoices, and coordinating monthly invoice runs. The associate will also manage customer queries, resolve billing issues, and work closely with cross-functional teams. Qualifications include 3+ years in finance and billing, a Bachelor's degree, strong communication skills, and proficiency in MS Office. Equinix is committed to diversity and equal employment opportunities.

Senior Solution Sales Executive (Customer Workflows)

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. The Solution Sales Executive role involves overseeing the market success of ServiceNow's Customer Workflow products, supporting territory strategy, and coaching team members. The role requires 7+ years of experience in specialty solutions, understanding of business sales processes, and the ability to travel 30-50%. ServiceNow values inclusivity and offers competitive compensation with benefits.

Data Architect (AWS, Azure, GCP)

Company: CapTech

Location: Reston, VA / Remote

Posted Jan 22, 2025

CapTech is a U.S.-based consulting firm that helps clients grow efficient, successful businesses by transforming how data, systems, and ingenuity enable their advancement. They fuse technical depth, analytical prowess, and creative savvy to move clients forward. CapTech is seeking a Data Architect with 5+ years of experience in data management technologies to assess, advocate, and implement data management strategies, improve business value, and grow CapTech talent.

IT Service Desk Manager

Company: Lime

Location: Remote

Posted Jan 22, 2025

Lime, a leading global electric vehicle company, is seeking a Senior IT Support Manager with 5+ years of experience in global operations. The role involves maintaining existing IT processes, creating new workflows, troubleshooting technical issues, defining service desk strategies, and managing software licensing agreements. The ideal candidate should have knowledge of cloud software, experience in regulated environments, and strong leadership skills. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities. The company is committed to diversity and inclusion, and welcomes applicants from all backgrounds.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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