Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sales Compensation Data Processing & Insights Analyst

Company: Twilio

Location: Remote

Posted Jan 22, 2025

Twilio is seeking a Sales Compensation Analyst for its Data Processing and Insights team. The role involves supporting the data team with reporting and analytics for sales compensation, utilizing SQL, Excel, and Tableau. The position offers opportunities for innovation, cross-functional training, and growth. Twilio values diverse experiences and encourages applicants with alternative backgrounds to apply. Benefits include competitive pay, generous time-off, and a supportive work environment promoting community involvement and equal opportunity.

Patent Paralegal

Company: ServiceNow

Location: Roswell, GA / Remote

Posted Jan 22, 2025

Specialist WME Oracle

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 22, 2025

Lead I&C Hardware/FPGA Design Engineer

Company: GE Vernova

Location: Wilmington, NC / Remote

Posted Jan 22, 2025

Data Engineer

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 22, 2025

Atlassian is seeking a Data Engineer to join their Data Engineering team, focusing on building world-class data solutions and applications. The role involves creating backend systems, data models, and driving Atlassian's data-driven culture. The ideal candidate should have a STEM degree, 2+ years of Data Engineering experience, and expertise in Python, SQL, and data pipeline management. Atlassian values a distributed work environment and offers competitive compensation, benefits, and a diverse, inclusive culture.

Middleware Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer opportunities for growth and specialization in various industries. As a System Administrator, you'll solve complex problems, manage systems data, and collaborate with a diverse team. The role is challenging but rewarding, providing hands-on experience, learning opportunities, and the chance to certify in major platforms. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

Associate Trade Compliance Manager - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an Associate Trade Compliance Manager for their Global Clinical Supplies Team. The role, available in various European locations, involves developing import/export trade compliance plans, coordinating with internal teams, ensuring smooth communication, integrating trade compliance into supply chain, and participating in ongoing regulatory training. Key qualifications include a Bachelor's degree, relevant experience, understanding of import/export operations, clinical supply operations, and local/global regulations. Strong interpersonal, organizational, and problem-solving skills are required, along with proficiency in Microsoft Office and English communication.

Front End (ReactJS) Software Engineer (mid-level)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a mid-level ReactJS Front-end Software Engineer for a home-based position in Bulgaria, Poland, Hungary, Romania, Serbia, or Czech Republic. The role involves the full software development lifecycle, including design, development, testing, deployment, monitoring, and maintenance. The ideal candidate should have 3-5 years of experience in software engineering, proficiency in React and JavaScript, understanding of software development methodologies, and knowledge of RESTful APIs and microservices architecture. Familiarity with Azure, Azure Functions, Service Bus, Azure Storage, Key Vault, Azure DevOps, PactFlow, Cypress.io, Selenium, Azure Monitor, App Insight, Git, and TDD/BDD is beneficial. The company offers competitive remuneration, healthcare, and a range of employee benefits, with a mission to make the world healthier, cleaner, and safer.

Dir, Solution Consulting - Manufacturing

Company: ServiceNow

Location: Boston, MA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Director of Solution Consulting - Manufacturing. The role involves leading a team of pre-sales solution architects, driving cross-industry development, and facilitating value-based solutions within the partner ecosystem. The ideal candidate should have 7+ years of experience in building or leading pre-sales or professional services organizations, strong leadership and relationship-building skills, and the ability to articulate complex concepts to both technical and non-technical audiences.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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