Technical Support Jobs in USA

423,439 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Data Engineer (Senior Engineer II) - Integrations

Company: Rockerbox

Location: USA

Posted Dec 06, 2024

The text describes a Senior Data Engineer position at Rockerbox, a remote-first company. The role involves building scalable data systems, collaborating with teams, leading technical initiatives, and sharing knowledge. The company values collaboration, ownership, and continuous improvement. The role offers a $175,000 base salary, equity options, remote work, comprehensive benefits, and a 12-week parental leave policy.

Senior Data Analyst, Customer Success

Company: Simplepractice55

Location: USA

Posted Dec 05, 2024

SimplePractice is a company dedicated to improving the health and wellness industry by providing innovative solutions for practitioners and their clients. They offer a suite of tools to support practitioners on their clinical journey, manage their business and practice, and enable new clients to discover and interact with practitioners. The company is seeking a Senior Data Analyst to join their Customer Success team, with a focus on driving data-driven decisions and strategies to enhance customer satisfaction and retention. The role involves analyzing complex data sets, developing and maintaining team level dashboards and reports, and working with customer support interactions. The desired skills and experience include a Bachelor's degree in Data Science or a related field, at least 7 years of experience in data analysis, proficiency in Tableau, and strong analytical skills.

Enterprise Account Manager

Company: PriceSpider

Location: USA

Posted Dec 05, 2024

PriceSpider is a company that aims to revitalize the buyer's journey and help people reconnect with brands they love. They focus on providing a human touch to commerce, serving the best brands worldwide, and valuing diversity and inclusion. The company offers a remote job as an Enterprise Account Manager, responsible for driving commercial strategy, sales, and revenue growth. The role requires 35 years of B2B sales experience, preferably in a SaaS solution-based environment, and a proven track record of meeting or exceeding sales quotas. The company offers benefits such as flexible work arrangements, a 401K match, medical, dental, and vision insurance, paid parental leave, a technical stipend, professional development programs, and wellness programs.

Senior Enterprise Security Consultant

Company: DirectDefense

Location: USA

Posted Dec 06, 2024

DirectDefense is a cybersecurity company that offers cutting-edge security solutions, penetration tests, vulnerability assessments, and Red Team engagements. They focus on staying current with the latest vulnerabilities and technology trends, and their Senior Enterprise Security Consultant will develop and execute proof-of-concept exploits and create detailed reports to enhance clients' security postures.

Financial Controller

Company: C Labs

Location: USA

Posted Dec 05, 2024

At cLabs, our mission is to create financial building blocks for widespread adoption of cryptocurrencies as a means of payment. We are building financial technology to enable prosperity of all beings. We are an equal opportunity employer and value diversity at our company.

Senior Software Engineer (Ruby on Rails - SEO)

Company: Scribd

Location: USA

Posted Dec 06, 2024

Scribd is seeking a talented Senior Software Engineer to join their SEO team. The role involves building and maintaining backend systems using Ruby on Rails, with a focus on driving organic traffic growth through technical excellence and innovation. The ideal candidate will have 5+ years of professional software development experience, strong proficiency in Ruby on Rails, and experience with databases, testing, and version control. The position is based in San Francisco, with remote employees required to have their primary residence in certain states. The company offers a competitive equity ownership, comprehensive benefits package, and opportunities for continuous learning and growth.

(Senior) Production Risk Engineer

Company: Counterpart

Location: USA

Posted Dec 05, 2024

This job description is for a Production Risk Engineer at Counterpart, a company that empowers small business owners to grow with confidence. The role involves risk analysis, distribution of products, and collaboration with engineering, design, data, and operations teams. The ideal candidate should have 48 years of underwriting experience, a network of brokers, and expertise in specialty liability products. The company offers fully remote workplace, unlimited vacation, stock options, and professional development reimbursement.

Bodily Injury Claims Examiner

Company: Sedgwick

Location: USA

Posted Dec 05, 2024

The text highlights the caring and supportive culture of Sedgwick, where employees are valued and have opportunities for growth and development. The role of a Bodily Injury Claims Examiner is described, which involves analyzing and processing claims, negotiating settlements, and communicating with claimants and clients. Sedgwick is an Equal Opportunity Employer and offers a comprehensive benefits package.

Operations Associate

Company: Educate!

Location: USA

Posted Dec 06, 2024

The Operations Associate role at Educate an industryleading nonprofit is a pivotal position that involves ensuring the smooth operation of HR administration and accounting functions. The ideal candidate should be highly detail-oriented, agile, and have strong project management and organizational skills. Key responsibilities include supporting HR, assisting with accounts payable and other finance tasks, providing general operational support, and managing vendor relationships. The role also involves handling HR administrative tasks, maintaining HR policies, and drafting monthly HR reports. Additionally, the role requires assisting with accounting operations, preparing reports, and ensuring compliance with internal policies.

Staff AI Product Engineer

Company: Modernhealth

Location: USA

Posted Dec 05, 2024

Modern Health is a mental health benefits platform for employers that offers employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, financial, and physical wellbeing needs. The company has raised over $170 million in less than two years and is the fastest female-founded company in the US to reach Unicorn status. Modern Health is looking for an AI Product Engineer to join their small but nimble AI team to deploy responsible AI within the Modern Health ecosystem.

Channel Account Manager

Company: Pax8

Location: USA

Posted Dec 06, 2024

The Channel Account Manager (CAM) position involves supporting partners in selling Cloud Services to end customers. The CAM takes ownership of the sales cycle, identifies prospects, and closes new business with the goal of driving revenue and increasing Pax8 market share. They utilize the Pax8 sales methodology and manage a 30-60 day sales funnel. The CAM builds relationships with partner sales teams, understands customers' business objectives, and serves as a cloud technology expert. They provide support to other CAMs and assist in training them on Cloud Services.

Revenue Operations Manager

Company: Sanity

Location: USA

Posted Dec 06, 2024

Sanityio is a modern flexible content operating system that replaces rigid legacy content management systems. The role involves helping Sanity's Go to Market teams leverage process and technology to grow revenue and create amazing customer experiences. The position requires expert administration of GTM tools, strong B2B SaaS GTM understanding, and proven experience owning Revenue Operations projects end-to-end.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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