Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Director of Tax

Company: Real

Location: USA

Posted Dec 01, 2024

Real is a fast-growing national real estate brokerage powered by technology. They are on a mission to revolutionize the homebuying and selling process, making agents' lives better while creating lucrative financial opportunities for them. The company is looking for a Senior Director of Tax to support and manage the tax functions for all entities within the organization, ensuring compliance with tax regulations and providing strategic guidance on tax planning.

Senior Machine Learning Engineer - Growth ML

Company: Reddit

Location: USA

Posted Dec 01, 2024

Reddit is looking for a Machine Learning Engineer to join the Growth ML team. The team focuses on enhancing the user journey and building solutions from the ground up. The role is high-impact and offers opportunities to make a significant impact in Reddits growth and long-term success.

Staff Rails Developer

Company: 1Password

Location: USA

Posted Dec 01, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Staff Rails Developer to join their team and help them create a safer and simpler digital future for everyone.

Senior Manager, LOA Program

Company: Springhealth

Location: USA

Posted Dec 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for a Senior Manager to lead the creation and growth of their Leave of Absence Product.

Senior Software QA Engineer

Company: Cisco Meraki

Location: USA

Posted Dec 01, 2024

The text describes the company Cisco Meraki and its mission to connect passionate people to their mission by simplifying the digital workplace. It highlights the company's focus on innovation, diversity, and inclusion, and its commitment to quality and customer satisfaction.

Staff Site Reliability Engineer

Company: Weedmaps77

Location: USA

Posted Dec 01, 2024

The job posting is for a Staff Site Reliability Engineer position at Weedmaps, a leading technology company in the cannabis industry. The role involves designing and building technical solutions, working with leadership and engineering teams, and mentoring engineers. The company offers a range of benefits, including a competitive salary, generous PTO, and opportunities for professional growth.

Lead Creative Producer

Company: Samcarthiring

Location: USA

Posted Dec 01, 2024

SamCart is looking for a Lead Creative Producer to elevate their video production efforts and take their marketing content to the next level. The company offers a range of benefits, including unlimited PTO, 401K, and health insurance premiums covered 100.

Sr. Product Manager - Custody

Company: Kraken

Location: USA

Posted Dec 01, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a range of products and services for experienced traders, institutions, and newcomers. The company is committed to industry-leading security, crypto education, and world-class client support.

Programmatic Account Manager - Political

Company: StackAdapt

Location: USA

Posted Dec 01, 2024

The job posting is for a client services role at StackAdapt, a remote-first company. The job involves working with clients to optimize their campaign performance, identifying upselling opportunities, and providing regular reporting. The company offers a competitive salary, benefits, and a supportive culture.

Software Engineer (L2)

Company: Twilio

Location: USA

Posted Dec 01, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for a Software Engineer L2 to join their CDXP Engineering team to build and maintain the communications platform used by thousands of customers worldwide.

Business Operations and Strategy Lead

Company: Runway

Location: USA

Posted Dec 01, 2024

The job description is for a senior IC role at Runway, responsible for building relationships with partners, supporting daily operations, and identifying strategic opportunities. The role requires 6+ years of experience in a strategic business operations or GTM role, with a strong bias towards action and ability to work autonomously.

Director of Partnerships - Ecommerce agencies

Company: Zowie

Location: USA

Posted Dec 01, 2024

Zowie is a company that uses AI to help businesses improve their customer experience. They are looking for a Director of Partnerships to build and scale their partner ecosystem among ecommerce agencies. The company is ambitious, innovative, and values personal accountability and teamwork.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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