Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Director, Public Policy

Company: GitLab

Location: USA

Posted Nov 29, 2024

The Senior Director of Public Policy is responsible for creating and maintaining GitLab's public policy engagement strategy, facilitating relationships with governing bodies, and developing strategies for emerging technology policy and regulatory proposals.

Licensed Clinical Social Worker

Company: LifeStance Health

Location: USA

Posted Nov 28, 2024

LifeStance Health is a national provider of mental healthcare services that aims to improve access to trusted and personalized mental healthcare. They are seeking talented therapists to join their clinical team and offer competitive compensation, flexible work schedules, and a full benefits package.

Compensation Specialist

Company: Axonius

Location: USA

Posted Nov 28, 2024

The job posting is for a Compensation Specialist role at Axonius, a fast-growing cybersecurity startup. The job involves conducting research, analyzing data, and developing compensation programs to attract and retain employees. The company offers a competitive salary, stock options, and benefits. The job requires a bachelor's degree, 3+ years of experience, and expertise in compensation principles and practices.

Internal Audit, Senior Director

Company: Planet

Location: USA

Posted Nov 29, 2024

Planet is seeking an Internal Audit Senior Director to oversee the design, implementation, and evaluation of internal controls. The role will lead the day-to-day operations of the SOX compliance program and partner with external consultants and auditors.

Senior Frontend Engineer

Company: Automattic Careers

Location: USA

Posted Nov 28, 2024

Automattic is looking for talented engineers to help build and evolve products that impact the lives of development and content teams. The company is seeking candidates with experience in JavaScript, React, and Vuejs, as well as a strong enthusiasm for participating in code reviews and discussions about architecture and technical design.

Director, Digital Customer Success

Company: Vercel

Location: USA

Posted Nov 29, 2024

The job description is for a Director of Digital Customer Success at Vercel, a company that provides a frontend cloud platform for building and scaling web applications. The role involves leading a global team, partnering with other teams, and ensuring customer success and retention.

Business Development Representative

Company: Pagos

Location: USA

Posted Nov 28, 2024

Pagos is looking for a Business Development Representative to scale and refine their outbound operations. The ideal candidate has 2+ years of experience in enterprise BDR, strong communication skills, and the ability to understand complex technical and business requirements.

Principal Software Engineer - Communications

Company: Podium

Location: USA

Posted Nov 29, 2024

The text describes a job role at Podium, a company that provides communication solutions. The role involves driving change, mentoring engineers, and providing technical leadership. The company offers a range of benefits and is an equal opportunity employer.

Junior DevOps Engineer

Company: native

Location: USA

Posted Nov 29, 2024

Native is seeking a motivated DevOps Engineer with 12 years of DevOps experience to join their dynamic team. The ideal candidate is a collaborative team player who excels in a fast-paced environment and is passionate about building and maintaining scalable infrastructure.

Head of Total Rewards

Company: SeatGeek

Location: USA

Posted Nov 29, 2024

The job posting is for a compensation and benefits expert at SeatGeek, a company that believes in the power of live events and values its employees. The role involves developing a total rewards employee value proposition, managing a team of compensation and benefits experts, and collaborating with HR and finance teams. The company offers a range of benefits, including equity stake, flexible work environment, and unlimited PTO.

Data Analyst

Company: Agero

Location: USA

Posted Nov 29, 2024

The text describes Agero's mission to rethink vehicle ownership experience through data-driven technology, and the job description of a Data Analyst who plays a critical role in driving data-centric initiatives within the organization.

Project Manager

Company: Cerba Research

Location: USA

Posted Nov 29, 2024

The job description is for a Project Manager at Cerba Research, a growing company in the clinical pharmaceutical industry. The role involves managing global clinical trial programs, developing and maintaining client relationships, and leading project execution. The company emphasizes teamwork, continual learning, and professional growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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