Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Strategic Account Executive - Enterprise

Company: Olo

Location: USA

Posted Nov 27, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a motivated Strategic Account Executive to help build relationships with the largest global multiunit restaurant and foodservice brands.

HR Operations Coordinator

Company: Olo

Location: USA

Posted Nov 27, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are seeking a motivated HR Operations Coordinator to join their growing team. The role involves overseeing HR administration tasks, implementing process improvements, and handling sensitive information.

Senior Customer Success Manager (CSM)

Company: UpGuard

Location: USA

Posted Nov 27, 2024

UpGuard is a rapidly growing company that provides cybersecurity solutions to large and innovative companies. They are looking for an Enterprise Customer Success Manager to join their team, who will be responsible for driving continuous value for a portfolio of enterprise accounts.

Senior Product Operations Manager

Company: Invisible Technologies

Location: USA

Posted Nov 27, 2024

The role of Senior Product Operations Manager involves managing the product lifecycle, collaborating with cross-functional teams, and leading pilot initiatives. The job requires strong project management skills, experience in product operations, and excellent communication skills.

Senior Staff Software Engineer - Cloud Infrastructure

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The job posting is for a Senior Staff Engineer position on the Cloud Infrastructure Compute team at Airbnb. The team is responsible for delivering and operating the foundational platforms and cloud environment that power Airbnb. The role requires technical leadership, influencing and coaching a distributed team, and designing and developing the Airbnb compute platform.

Senior Developer (Backend)

Company: 1Password

Location: USA

Posted Nov 27, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a software developer with experience in Go, strong expertise in software development best practices, and a passion for solving complex problems. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Compliance Officer

Company: Vonage

Location: USA

Posted Nov 27, 2024

Vonage is hiring a Compliance Counsel to handle compliance in a fast-moving dynamic environment. The role will implement a compliance program, identify risks, and ensure compliance with laws and a code of conduct.

Senior Data Analytics Engineer

Company: Tomorrow Health

Location: USA

Posted Nov 27, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families in the place they want to be most, home. They build technology that rewires the way home-based care is ordered, delivered, and paid for. The company is seeking a Data Analytics Engineer to develop and implement scalable data solutions that support their business objectives.

Technical Delivery Manager

Company: phData

Location: USA

Posted Nov 27, 2024

The job description is for a Technical Manager who will lead and motivate client technical teams, provide technical leadership, and ensure successful delivery of projects. The role requires experience in technical management, IT architecture, customer relationship management, and project management. The company offers a remote-first work environment, competitive compensation, and opportunities for professional development.

Field Operations - Aviation

Company: KoBold Metals

Location: USA

Posted Nov 27, 2024

KoBold Metals is a company that uses AI models for mineral exploration and deploys them alongside novel sensors to guide decisions. They have made a significant discovery with less capital than the industry average and have a portfolio of over 60 projects. The company is looking for an Aviation Operations Lead to manage their flight-based field operations.

Data Engineering Manager - Trust Data Foundations

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for an Engineering Manager to lead their Trust Data Foundations team. The team is responsible for defining the vision to scale data-driven decisions to support detection and mitigation across all fraud verticals across their product. The ideal candidate will have 5+ years of engineering management experience and strong technical leadership expertise in full-stack development.

Software Engineering Internship Program (2025)

Company: Wikimedia Foundation

Location: USA

Posted Nov 27, 2024

The Wikimedia Foundation is seeking software engineering interns to work on various projects, including site reliability engineering, web development, and mobile apps. The internship is 4 months long, remote, and offers paid experience. The foundation values diversity and inclusivity, and encourages applicants from underrepresented groups to apply.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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