Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Data Engineer

Company: Going

Location: USA

Posted Nov 26, 2024

The job description is for a Senior Data Engineer to lead the design, building, and scaling of a robust data infrastructure. The role requires technical expertise and strategic leadership to support high-impact decision-making.

Enterprise Account Executive

Company: Clari

Location: USA

Posted Nov 26, 2024

Claris Revenue platform helps companies achieve remarkable revenue performance by providing forecasting accuracy and visibility. The company is seeking a highly motivated Enterprise Account Executive to join their growing team.

SEO Copywriter

Company: Outliant

Location: USA

Posted Nov 26, 2024

Outliant is a fully remote digital product development and startup consulting company that values individual growth, creativity, and thinking outside the box. They are looking for an SEO Copywriter to support multilocation SEO strategies for enterprise clients.

Security Analyst Experience - Senior Software Engineer, Generative AI

Company: Elastic

Location: USA

Posted Nov 26, 2024

The Security Generative AI team is revolutionizing traditional security operations workflows with innovative features built on top of the Elastic Stack and the Elastic Search AI platform. The team is diverse and distributed, and the job requires experience with TypeScript, React, and Nodejs, as well as familiarity with machine learning concepts and generative AI models.

Senior Product Manager - Personal Banking

Company: Mercury

Location: USA

Posted Nov 26, 2024

Mercury is looking for a Senior Product Manager to join their Personal Banking team and shape the future of consumer banking and investment offering. The role demands a mix of vision, empathy, and technical skills to build innovative products and solutions.

Senior Full Stack Engineer - Machine ID

Company: Teleport

Location: USA

Posted Nov 26, 2024

Teleport is a company that helps companies stay secure while moving fast. They are looking for engineers to join their team and build a unified access plane for SSH servers, Kubernetes clusters, databases, and other infrastructure. The company values autonomy, security, and business acumen, and offers a range of benefits, including extensive health coverage, annual expense budget, and equity in the company.

Engineering Manager - Ads Engagement Modeling

Company: Reddit

Location: USA

Posted Nov 26, 2024

Reddit is a remote-friendly company offering a unique opportunity to shape and scale their Ads prediction models. The Engagement Modeling Team focuses on building machine learning models to drive user engagement with diverse media and content.

Staff Technical Program Manager - SRE

Company: Cribl

Location: USA

Posted Nov 26, 2024

Cribl is looking for an ambitious Staff Technical Program Manager to lead complex product development programs. The role requires strong leadership, analytical, and problem-solving skills, as well as experience with software development tools and cloud technology. The company offers a competitive salary and benefits package.

Senior Data Analyst - Experimentation & Growth

Company: Ollie Pets

Location: USA

Posted Nov 26, 2024

Ollie is a company that makes human-grade pet food tailored to each dog's nutritional needs. They are looking for a Sr Data Analyst to join their team to help with new customer growth through continuous experimentation. The company values diversity, equal opportunity, and building a team that represents a variety of backgrounds and perspectives.

Manager - Quality Engineering

Company: Nextech

Location: USA

Posted Nov 26, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Manager Quality Engineering to guide test engineering and quality engineering teams. The role requires technical strength, leadership, and ability to work with cross-functional teams.

Corporate Counsel

Company: Cision

Location: USA

Posted Nov 26, 2024

Cision is seeking a full-time attorney to join its Legal Department. The attorney will work closely with sales staff, marketing teams, and other business groups to draft and negotiate commercial contracts, provide legal support, and advise on various commercial initiatives.

Agency Account Executive

Company: Teikametrics

Location: USA

Posted Nov 26, 2024

The job description is for an Agency Account Executive at Teikametrics, a fast-growing AI-driven eCommerce software company. The role involves driving revenue growth by helping full-service eCommerce agencies and their clients maximize success across Amazon, Walmart, and other leading marketplaces.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages