Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Business Intelligence Analyst

Company: Prizepicks

Location: USA

Posted Nov 26, 2024

PrizePicks is a fast-growing sports company looking for a Finance Business Intelligence Analyst to join their team. The role involves providing valuable reporting and insights to support finance and accounting teams, and helping the company expand into new markets.

Senior Affiliate Marketing Manager

Company: Monarch Money

Location: USA

Posted Nov 26, 2024

Monarch is a financial management company that has quickly become one of the premier ways to manage your financial life. The company is passionate about building a company, product, and brand that both customers and employees love. They are looking for a Senior Affiliate Marketing Manager to drive their affiliate marketing initiatives.

Solutions Architect

Company: Kontakt.io

Location: USA

Posted Nov 26, 2024

Kontaktio empowers hospitals with an advanced care delivery operations platform, leveraging intelligent data analysis and AI-driven recommendations. The company is seeking a skilled Solutions Architect to drive its next phase of growth.

Claim Advisor - Professional Liability (Cyber)

Company: Sedgwick

Location: USA

Posted Nov 26, 2024

The job description highlights the company's culture of caring, flexibility, and opportunities for growth and development. It emphasizes the importance of making a positive impact and working in an inclusive environment.

Contract Manager

Company: Uptempo

Location: USA

Posted Nov 26, 2024

Uptempo is seeking a Contract Manager to join their legal team. The role involves managing contract lifecycle processes, drafting and reviewing contracts, and collaborating with internal teams. The ideal candidate has a degree in business or legal studies, 4+ years of office administration experience, and 2+ years of contract management experience.

Director, Partner Management - AWS

Company: TTEC Digital

Location: USA

Posted Nov 26, 2024

TTEC Digital is a leading global provider of technology-enabled customer experience services, seeking a Director of Partner Management AWS to join their global sales team. The role involves partner program management, sales enablement, and field collaboration to drive pipeline generation and sales enablement.

Implementation Consultant, Email

Company: Attentive

Location: USA

Posted Nov 26, 2024

Attentive is a company that is revolutionizing the way businesses connect with their customers through its AI-driven marketing platform. The company is looking for a driven candidate to join its Customer Success organization as an Implementation Consultant on its Email team.

Senior Software Engineer, Payments

Company: Airbnb

Location: USA

Posted Nov 26, 2024

Airbnb is hiring for two roles in the Payments team, responsible for the guest payment experience. The team is looking for a Senior Fullstack Software Engineer to help shape the long-term technical vision for the user experiences and backend systems that power money movement at Airbnb.

Senior Sales Engineer

Company: Red Canary

Location: USA

Posted Nov 26, 2024

Red Canary is a cybersecurity company that aims to help organizations make better security decisions and protect themselves from cyber threats. They are looking for a sales engineer to join their team, who will work closely with customers to understand their security needs and provide solutions.

Sales Enablement Representative

Company: Secure Code Warrior

Location: USA

Posted Nov 26, 2024

The job posting is for a Sales Enablement Contractor to join Secure Code Warrior's team. The role involves developing and implementing sales enablement strategies, creating content, training, and tools to support the sales team. The company is seeking a candidate with experience in sales enablement, corporate training, and instructional design.

Technology Partnerships Manager

Company: Apollo.io

Location: USA

Posted Nov 26, 2024

The job posting is for a Technology Partnerships Manager at Apollo, responsible for expanding technology partnerships, managing relationships, and driving adoption. The role requires strong technical acumen, relationship-building skills, and experience in high-growth environments.

Visual Designer

Company: Coder

Location: USA

Posted Nov 26, 2024

Coder is looking for a passionate Designer to join their team to help shape the visual identity of a product used by thousands of developers worldwide. The role involves designing visually appealing user-centric web pages, creating digital design assets, and supporting the product team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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