Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Designer - Security Policies

Company: GitLab

Location: USA

Posted Nov 26, 2024

The role is for a Senior Product Designer to work on the Security Policies team at GitLab. The designer will create intuitive and innovative UI/UX solutions to empower teams to develop software securely and efficiently. The role requires experience with enterprise products, domain knowledge in DevSecOps, and strong visual design skills.

Fullstack Engineer

Company: Oddball

Location: USA

Posted Nov 26, 2024

Oddball is hiring a Fullstack Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Lead UX Designer - Product Management

Company: Saviynt

Location: USA

Posted Nov 26, 2024

The job posting is for a Lead UX Designer at Saviynt, a high-growth Platform as a Service company focused on Identity Authority. The role involves designing user-centric experiences, managing design quality, and collaborating with cross-functional teams. The company offers a competitive total rewards package, learning opportunities, and a positive work environment.

VP - Chief Diversity, Equity & Inclusion Officer

Company: Pinterest

Location: USA

Posted Nov 26, 2024

The Vice President Chief Diversity Equity amp Inclusion Officer CDO will serve as a strategic leader and advisor in promoting a culture of diversity equity inclusion and belonging at Pinterest. The CDO will develop and execute a comprehensive DEIB strategy aligned with Pinterests mission forward human capital objectives and enable business objectives.

Director of Product Marketing - Growth

Company: Apollo

Location: USA

Posted Nov 26, 2024

Apollo is looking for a Director of Product Marketing to lead product-led growth strategies and high-velocity sales. The ideal candidate has 5+ years of product marketing experience, a strong technical understanding of distributed architectures, and experience in creating content that drives engagement and conversion.

Copy Editor, The Verge

Company: VoxMedia

Location: USA

Posted Nov 26, 2024

The Verge is seeking a copy editor to join their team and uphold their high editorial standards. The role requires a language expert who can work collaboratively and has a deep responsibility to get things right. The job involves managing and updating the style guide, copy editing text, and working closely with editorial leadership.

Marketing Technology Manager

Company: Xero

Location: USA

Posted Nov 26, 2024

Xero is a platform that helps small businesses and their advisors grow and thrive. The company's purpose is to make life better for people in small business, and it supports its employees to do the best work of their lives. The Marketing Technology Manager role is critical in building and optimizing the marketing technology stack to drive partner acquisition and conversion.

Licensed Clinical Mental Health Counselor Associate

Company: Thriveworks

Location: USA

Posted Nov 26, 2024

Thriveworks Counseling is seeking licensed clinical mental health counselors to join their team. The company offers a range of benefits, including flexible scheduling, clinical supervision, and competitive compensation. The job requires a graduate degree in counseling and experience working with clients with depression and anxiety.

Director of Product Marketing - Platform

Company: Apollo

Location: USA

Posted Nov 26, 2024

Apollo GraphQL is seeking an experienced Director of Product Marketing to lead the platform marketing team, develop platform narratives, and drive enterprise pipelines. The ideal candidate has 5+ years of experience in product marketing, technical understanding of distributed architectures, and strong storytelling skills.

Senior Compliance Officer

Company: Greenbacker Capital

Location: USA

Posted Nov 26, 2024

Greenbacker Capital is an investment management firm that focuses on renewable energy and sustainable infrastructure. They have over 200 employees and a diverse portfolio of income-producing renewable energy power facilities and energy efficiency projects. The company values diversity and inclusivity and offers a range of benefits to its employees.

Enterprise Account Manager

Company: OpenTable

Location: USA

Posted Nov 26, 2024

OpenTable is a leading company in the hospitality industry, providing software and services to restaurants and bars. The company is seeking an Enterprise Account Manager to manage a premium portfolio of restaurant groups and strategic accounts, building strong relationships and driving revenue growth.

Intermediate Product Designer - Authentication

Company: GitLab

Location: USA

Posted Nov 26, 2024

The role of Intermediate Product Designer on the Authentication team involves designing intuitive UIUX solutions, working with security experts, and collaborating with other designers. The team is looking for someone with experience in designing user management and access configuration UIs, familiarity with designing holistic workflows, and strong visual design skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages