Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

DevOps Engineer

Company: native

Location: USA

Posted Nov 27, 2024

The text describes a next-generation liquidity infrastructure and a job opening for a DevOps Engineer to design and manage scalable infrastructure. The text highlights the importance of reliability, scalability, and high availability.

Sr. GTM Enablement Program Manager, HR Tech

Company: Lattice

Location: USA

Posted Nov 27, 2024

The job posting is for a GTM Enablement team role at Lattice, a people success platform. The role involves partnering with GTM leadership, designing and delivering sales training programs, and driving alignment with business objectives. The company offers a competitive salary range of $129,000 to $161,500, as well as benefits and a collaborative work environment.

Senior Manager - Field Marketing

Company: Red Canary

Location: USA

Posted Nov 27, 2024

Red Canary is a cybersecurity company that aims to create a world where organizations can make their greatest impact without fear of cyber threats. They offer a range of services and solutions to help organizations protect themselves from cyber threats and achieve their goals.

Director of Product Design

Company: Wpromote

Location: USA

Posted Nov 27, 2024

Wpromote is looking for a Director of Product Design to lead and elevate their design for Polaris, a marketing AI platform. The role involves defining the design vision and strategy, managing and mentoring a team, and collaborating with product and engineering teams.

VP, Business Development

Company: Bounteous

Location: USA

Posted Nov 27, 2024

Bounteous x Accolite is seeking a Vice President of Business Development to drive growth within their Data amp AI practice. The role involves leveraging expertise with platform partners and established relationships to generate leads and strategically position BxAs capabilities and offerings.

Account Executive - SMB

Company: Sprout Social

Location: USA

Posted Nov 27, 2024

Sprout Social is looking for an Account Executive SMB to join their Sales team. The role involves executing sales processes, closing new business, and meeting monthly activity and pipeline metrics. The company offers a competitive salary, benefits, and opportunities for growth and development.

Staff Technical Program Manager

Company: Cribl

Location: USA

Posted Nov 27, 2024

Cribl is a company that values its employees and customers, looking for collaborative and motivated team members to join their remote-first team. They are seeking a Staff Technical Program Manager to deliver complex product development programs, with a focus on customer satisfaction and technical excellence.

Co-Sell Partner Program Manager

Company: Twilio

Location: USA

Posted Nov 27, 2024

Twilio is seeking a Partner Program Manager to lead and scale critical aspects of their partner program. The ideal candidate will have experience in partner management, program development, and operational execution.

Email Developer

Company: hims & hers

Location: USA

Posted Nov 27, 2024

The role is for a Contract Email Developer who will provide temporary services to Hims amp Hers on a 1099 basis. The developer will be responsible for handcoding custom email templates in HTMLCSS and liquid logic, ensuring highquality and responsive email experiences for users.

Sr Product Manager - Partnerships

Company: 1Password

Location: USA

Posted Nov 27, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a customer-obsessed and empathetic product manager to join their Channels team. The role involves building APIs, webhooks, and native integrations for Managed Service Providers, Resellers, and Distributors.

Senior Product Marketing Manager

Company: Teleport

Location: USA

Posted Nov 27, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is looking for a Senior Product Marketing Manager to develop solution positioning and messaging, and to drive effective go-to-market initiatives.

FP&A Analyst

Company: Peek

Location: USA

Posted Nov 27, 2024

Peekcom is a platform that combines business software with a marketplace for consumers to book experiences. They have secured funding and have been recognized with several awards. They are seeking a Financial Analyst with strong foundational experience and a track record in corporate finance.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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