Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Growth Associate

Company: Solace

Location: USA

Posted Nov 25, 2024

Solace is a healthcare advocacy marketplace that connects patients and families to experts. As a Growth Associate, you'll develop and execute growth initiatives to drive customer acquisition and retention. Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures, and Torch Capital.

Sales Compensation Analyst

Company: Branch

Location: USA

Posted Nov 25, 2024

Branch is a fintech company that aims to help working Americans grow financially by providing accessible and transparent financial services. The company is committed to building a diverse and inclusive team and offers a range of benefits and perks.

Customer Support Technical Representative - Extended Services

Company: 1Password

Location: USA

Posted Nov 25, 2024

The job posting is for a CX Technical Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves troubleshooting Tier 2 issues, working with customers, and collaborating with the Extended Services team. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Data Analyst

Company: American College of Education

Location: USA

Posted Nov 25, 2024

American College of Education is a leader in professional development through its online programs, committed to delivering high-quality, affordable, and accessible education. The college is dedicated to making a positive impact and inspiring its students to do the same.

Procurement Manager

Company: Lime

Location: USA

Posted Nov 25, 2024

Lime is a shared electric vehicle company on a mission to build a sustainable future. They are looking for a Procurement Manager to drive contract negotiations, optimize vendor relationships, and ensure compliance with company policies.

People Analytics Manager

Company: Dropbox

Location: USA

Posted Nov 25, 2024

The job posting is for a Manager of People Analytics Tableau Dashboards at Dropbox. The role involves designing and maintaining dashboards to support internal customers, managing a team of developers, and driving the strategy for evolving the suite of People dashboards.

AWS DevOps Lead

Company: Tiger Analytics

Location: USA

Posted Nov 25, 2024

Tiger Analytics is seeking a talented DevOps Lead to join their team. The role involves designing, developing, and maintaining AWS cloud infrastructure, ensuring business continuity and scalability. The position offers excellent career development opportunities in a fast-growing and challenging environment.

Senior Software Engineer - Full-Stack

Company: Curai

Location: USA

Posted Nov 25, 2024

Curai is looking for a Senior Software Engineer to join their Product Engineering team. The team is responsible for building and maintaining patient-facing applications and integrating them with clinical data infrastructure. The successful candidate will build robust cross-platform user interfaces and backend systems, and work closely with other engineers, designers, and product managers to build high-quality products.

Senior Technical Project Manager

Company: Lastpass

Location: USA

Posted Nov 25, 2024

LastPass is a leader in password and identity management, seeking a Senior Technical Project Manager to lead critical initiatives and projects across multiple areas. The role requires experience in technical project management, Agile/Scrum, and SaaS business model. The company offers a competitive compensation package, flexible work arrangements, and a remote-first culture.

Senior Data Manager

Company: ClinChoice

Location: USA

Posted Nov 25, 2024

ClinChoice is a global full-service CRO searching for a Senior Data Manager Consultant to join one of their clients. The role involves leading data management activities, providing expertise, and ensuring compliance with client quality standards and regulatory guidelines.

Director - Go To Market Systems & Data

Company: Sprout Social

Location: USA

Posted Nov 25, 2024

Sprout Social is looking for a seasoned leader to head their GTM Systems and Data function. The role involves overseeing the development, implementation, and maintenance of systems and processes that support their go-to-market efforts. The company offers a range of benefits, including insurance, flexible paid time off, and ongoing education and development opportunities.

Product Manager - Advertising

Company: Spotify

Location: USA

Posted Nov 25, 2024

The job posting is for a Product Manager position at Spotify's Creative Tooling suite, responsible for defining and delivering tools that streamline workflows for the advertising creative and sales teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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