Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Equipment Sales Manager

Company: Johnson Controls

Location: USA

Posted Nov 25, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, paid vacation, and comprehensive benefits package. The company is looking for a sales leader with 10+ years of industry experience to lead the HVAC Equipment sales business and develop long-term customer relationships.

Site Reliability Engineer

Company: Provision IAM

Location: USA

Posted Nov 25, 2024

Provision IAM is a leading software and services company specializing in Identity and Access Management IAM solutions. They are looking for a Senior Site Reliability Engineer to join their DevOps team, with a focus on automation, reliability, and security.

Commercial Project Manager, Professional Services, Specialty Contractors

Company: Procore Technologies

Location: USA

Posted Nov 25, 2024

Procore is looking for a Project Manager to oversee projects that support specialty contractor clients in maximizing the impact of Procore's technology on their operations. The role requires a consultative mindset, strong project management skills, and the ability to work independently.

Director of Product Marketing

Company: Cyberhaven

Location: USA

Posted Nov 25, 2024

Cyberhaven is a company that is revolutionizing data protection through AI technology. They are looking for a product marketing team member to craft compelling content and develop a PR strategy to elevate their market visibility.

Senior Partner Marketing Manager

Company: BigCommerce

Location: USA

Posted Nov 25, 2024

BigCommerce is looking for a Senior Partner Marketing Manager to create and drive marketing strategy and campaign execution with top partners. The ideal candidate is an experienced marketer who can build and execute integrated marketing campaigns to drive revenue.

Principal AD Engineering Solutions Architect

Company: Sanford Health

Location: USA

Posted Nov 25, 2024

Sanford Health is seeking a Principal AD Engineering Solutions Architect to lead the design, implementation, and management of Active Directory and Microsoft 365 environments. The ideal candidate will bring deep technical expertise, strategic vision, and leadership to enhance Active Directory services and M365 solutions.

Registered Nurse Acute Care Virtual Health

Company: UCHealth

Location: USA

Posted Nov 25, 2024

UCHealth is a dynamic team that improves lives through top-of-scope practice, multidisciplinary team approach, and evidence-based practice. They offer a competitive total rewards package, including a five-year incentive bonus, and invest in their workforce through education and wellness benefits.

Principal Product Manager

Company: Unanet

Location: USA

Posted Nov 25, 2024

The job posting is for a Principal Product Manager position at Unanet, a company that provides Enterprise Resource Planning (ERP) software. The role involves driving the next iteration of Time and Expense functionality, establishing deliverables, and collaborating with engineering teams. The company values customer focus, driven outcomes, and employee ownership.

Financial Services Consulting Technical Lead

Company: NTT DATA

Location: USA

Posted Nov 25, 2024

NTT DATA is seeking a Financial Services Consulting Technical Lead to join their team in the United States. The role involves leading and supporting credentialling conversations with prospective clients, engaging with financial institutions and merchants to understand their payments requirements, and designing and developing payments architecture solutions.

Marketing Operations Manager

Company: SQUIRE

Location: USA

Posted Nov 25, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them attract and retain customers, manage shop operations, and increase revenue. The company is looking for a Marketing Operations Manager to join their growing team.

Control-M Administrator

Company: Cognizant

Location: USA

Posted Nov 25, 2024

The job posting is for a ControlM Administration resource with 10+ years of experience. The role involves providing analysis, documenting, and diagramming work for handoff, and requires a good feel for all platforms. The job is project-based and involves working closely with Architects, Technicians, and PMs.

Design Manager

Company: EngagedMD

Location: USA

Posted Nov 25, 2024

The job posting is for a Design Manager position at EngagedMD, a company that helps carers carry on caring. The role involves leading a team of designers, building design systems, and driving user experience. The company offers competitive compensation, equity, and benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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