Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Talent Acquisition Specialist

Company: Cobalt

Location: USA

Posted Nov 25, 2024

Cobalt is a company that offers pentesting services and is looking for a Senior Talent Acquisition Specialist to join their team. The job involves full-cycle recruitment, partnering with hiring managers, and managing the recruitment pipeline. The company values diversity and inclusion and offers a range of benefits and perks.

Contributing faculty for MS Psychology - CBE (TEMPO)

Company: Adtalem Global Education

Location: USA

Posted Nov 25, 2024

Walden University is an accredited institution that offers online degree and certificate programs in various fields. The university is seeking faculty members to teach in its Competency-Based Education (CBE) program, specifically in the MS in Psychology program. The faculty member will work directly with students to assist with any questions or challenges they may have in acquiring the necessary knowledge and skills needed to demonstrate proficiency in each competency.

Growth Marketing Manager

Company: QuinStreet

Location: USA

Posted Nov 25, 2024

The job posting is seeking a Growth Marketing Manager to partner with Sales and Marketing Leadership to drive client acquisition and revenue growth. The ideal candidate has experience in sales and marketing, and is comfortable working with cross-functional teams.

Staff Software Engineer

Company: Workiva

Location: USA

Posted Nov 25, 2024

Workiva is seeking a Staff Frontend Engineer to join their dynamic team focused on building a leading sustainability platform. The role involves leading efforts to elevate the frontend developer experience, mentoring and coaching engineers, and driving the delivery of top-tier solutions.

Customer Support Representative

Company: AcuityMD

Location: USA

Posted Nov 25, 2024

AcuityMD is a software and data platform that accelerates access to medical technologies. The company is seeking a Customer Support Representative to join their team, providing exceptional customer service and resolving customer issues.

Senior Solutions Architect

Company: Apollo

Location: USA

Posted Nov 25, 2024

The job posting is for a Senior Solutions Architect at Apollo, responsible for helping major product teams go from proof of concept to production with a federated graph. The role requires experience in engineering or architecture roles, passion for teams succeeding, and a technical background in enterprise data delivery, APIs, and GraphQL.

Senior Compensation Analyst

Company: Twilio

Location: USA

Posted Nov 25, 2024

Twilio is looking for a Senior Compensation Analyst to drive compensation programs and policies, with a focus on pay equity and global expansion. The role requires a strong compensation analytics background and experience with equity in a public-traded company.

Senior Software Engineer - Frontend/Fullstack

Company: Pallet

Location: USA

Posted Nov 25, 2024

Pallet is a company that is revolutionizing the logistics industry with cutting-edge technology and a people-first approach. They are building solutions that redefine how businesses manage their operations and are setting a new standard for operational excellence.

Junior Software Developer in Support

Company: Checkly

Location: USA

Posted Nov 25, 2024

Checkly is a remote-first startup that enables developers to detect and resolve issues 10x faster through codedriven synthetic monitoring. They are looking for a Junior Software Developer in Support to help developers who rely on Checkly to ensure the stability of their web apps and APIs for their endusers.

Marketing Strategy and Operations - Growth Marketing and Campaigns

Company: Stripe

Location: USA

Posted Nov 25, 2024

The job posting is for a Marketing Strategy and Operations team member at Stripe. The team is responsible for driving organizational effectiveness and leading transformational programs. The role involves partnering with leadership to improve operational efficiency, building business case models, and driving planning processes. The ideal candidate has 8+ years of work experience, excellent communication skills, and experience in program management, product management, business operations, strategy, and operations.

Executive Assistant to CMO/CRO

Company: Cobalt

Location: USA

Posted Nov 25, 2024

The job posting is for an Executive Assistant to the CMO and CRO at Cobalt, a company that provides offensive security testing services. The role involves providing administrative and operational support, managing calendars, coordinating meetings, and handling travel and expense reports. The company values diversity and inclusivity and offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

Site Reliability Engineer I

Company: Renaissance

Location: USA

Posted Nov 25, 2024

Renaissance is a global leader in preK12 education technology, offering solutions to help educators personalize learning paths for students. The company is looking for a Site Reliability Engineer to join their team, with a salary range of $61,000 to $80,000.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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