Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Security Engineer - Splunk

Company: HubSpot

Location: USA

Posted Nov 25, 2024

HubSpot is looking for an experienced Staff Security Engineer with a specialization in Splunk and a deep knowledge of data lake environments such as Snowflake to enhance their security monitoring and detection capabilities.

Senior Security Engineer - Tool Implementation and Troubleshooting

Company: HubSpot

Location: USA

Posted Nov 25, 2024

HubSpot is seeking a Senior Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support their security infrastructure. The ideal candidate will have extensive experience in security engineering, handson tool deployment, and troubleshooting complex issues within various security solutions.

Account Executive - Home Services Financing

Company: QuinStreet

Location: USA

Posted Nov 24, 2024

The job description is for an Account Executive to manage 360 Finance customers, requiring strong communication and sales skills, with a focus on customer success and growth.

IT Assurance Partner

Company: BPM LLP

Location: USA

Posted Nov 25, 2024

BPM is a company that values people and has a shared entrepreneurial spirit. They are looking for a passionate IT Assurance Partner to join their team, offering a total rewards package, wellbeing resources, and professional development opportunities.

Dynamics 365 Business Central Functional Consultant L3

Company: Pax8

Location: USA

Posted Nov 25, 2024

The job posting is for a Business Central Consultant L3 position that requires expertise in Dynamics 365 Business Central and Power Platform. The role involves delivering projects, solving escalated issues, and mentoring others. The job offers a competitive compensation range and opportunities for growth and development.

Senior Marketing Operations Manager

Company: Signifyd

Location: USA

Posted Nov 25, 2024

Signifyd is looking for a Senior Marketing Operations Manager to own end-to-end functions, drive marketing campaign strategies, and manage marketing tools. The ideal candidate will have experience with marketing automation, Marketo, and Salesforce, and be able to collaborate with the RevOps organization.

Sr. Product Manager - Conversion Visibility

Company: Pinterest

Location: USA

Posted Nov 24, 2024

The Conversion Visibility team is looking for a leader to develop a deep customer understanding, build products that attribute conversions in a privacy-enhancing way, and lead cross-functional teams. The role requires excellent communication skills, strong analytical skills, and ability to lead teams and work collaboratively.

Marketing Operations Specialist - Member Retention Team

Company: The Motley Fool

Location: USA

Posted Nov 24, 2024

The Motley Fool is a financial information and services firm that aims to make the world smarter, happier, and richer. They are seeking a Marketing Operations Specialist to support member retention and renewal campaigns.

Engineering Manager

Company: Alma

Location: USA

Posted Nov 25, 2024

Alma is looking for an experienced Engineering Manager to lead the Coverage team, which focuses on providing accurate eligibility checks for clients. The successful candidate will have 35 years of engineering experience, 14 years of people management experience, and a passion for Alma's mission to improve the experience of therapy for providers and their clients.

Manager - Policy CRM & Political Intelligence

Company: Airbnb

Location: USA

Posted Nov 25, 2024

The job posting is for a Manager Policy CRM amp Political Intelligence role at Airbnb. The role involves bridging the gap between government relations teams and tooling infrastructure, providing training and support to end-users, and developing and owning the incorporation of end-user feedback into tooling enhancements.

Project Manager

Company: Bazaarvoice

Location: USA

Posted Nov 25, 2024

The job posting is looking for a Project Manager who values mastery, authenticity, and positivity. The role involves developing and executing project plans, collaborating with internal and external teams, and ensuring a smooth professional experience. The job requires experience in managing multiple technology projects, self-motivation, organization, and exceptional communication skills.

Senior Ontologist - Knowledge Graph

Company: Airbnb

Location: USA

Posted Nov 24, 2024

Airbnb is seeking a Senior Ontologist to join their Knowledge Graph team. The ideal candidate will have expertise in ontology design and management, paired with experience in dynamic tech-driven environments. The role involves designing and building ontologies, collaborating with product teams, and establishing governance frameworks.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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