Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sourcing Lead - Education

Company: brightwheel

Location: USA

Posted Nov 24, 2024

brightwheel is seeking an experienced sourcing lead to handle exponential growth. The ideal candidate will be responsible for managing vendor relationships, optimizing purchasing processes, and ensuring a streamlined purchasing process.

Senior Program Manager

Company: Oddball

Location: USA

Posted Nov 24, 2024

Oddball is hiring a Senior Program Manager to work on a federal program that makes a positive impact on millions of Americans' daily lives. The company values learning, growth, and making a big impact. The job requires experience in personnel management, client-facing, SAFe and Agile, systems management, implementation, financial management, and technical competency.

Inside Sales Representative

Company: Superhuman

Location: USA

Posted Nov 24, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Velocity Inside Sales Representative to join their team. The role involves sourcing, landing, and expanding new contracts with small and medium-sized organizations.

Senior Software Engineer - Ai

Company: Wasabi Technologies

Location: USA

Posted Nov 24, 2024

The job posting is looking for a Senior Software Engineer with experience in Golang to join a growing team. The role involves designing, developing, and maintaining robust software solutions, collaborating with engineers and technical teams, and troubleshooting issues.

Junior Systems Administrator

Company: COMPLY

Location: USA

Posted Nov 24, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for a Junior Systems Administrator to join their IT Infrastructure Operations team.

Senior Health Economics and Outcomes Researcher

Company: Modern Health

Location: USA

Posted Nov 24, 2024

Modern Health is looking for a Senior Health Economics and Outcomes Researcher to join their Clinical Strategy and Research team. The role involves conducting economic and outcomes analyses to support the company's mission. The ideal candidate has expertise in cost analysis, value-based care, and health outcomes research, with a doctoral degree and minimum 4+ years of postgraduate experience.

Medical Network Operations Manager

Company: Futurhealth

Location: USA

Posted Nov 24, 2024

FuturHealth is seeking a Medical Network Operations Manager to join their growing team. The ideal candidate will have experience in project management, vendor management, and cross-functional collaboration in a healthcare or related industry. The role offers a flexible work environment, impactful work, career growth, and a collaborative culture.

Engineering Manager, Go-to-Market Systems

Company: Stripe

Location: USA

Posted Nov 24, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Demand Generation Systems team member to build measurable cross-channel messaging capability and accelerate customer journey.

Partner Success Manager

Company: Mercury

Location: USA

Posted Nov 24, 2024

Mercury is looking to expand its Partner Success team. The role involves managing external and internal partnerships, driving activations, and providing top-tier customer service. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Developer Relations Engineer

Company: Builder.io

Location: USA

Posted Nov 24, 2024

The role of a Developer Relations Engineer at Builderio involves creating technical content, engaging with the developer community, and representing the company at events. The job requires a strong technical background, excellent communication skills, and experience with visual development tools and AI code generation platforms.

Business Operations Manager (Scientific Department)

Company: Celerion

Location: USA

Posted Nov 24, 2024

Celerion is hiring a Business Operations Manager to support clinical research and development of lifesaving treatments. The role requires leadership, scientific background, and relationship-building skills to manage multiple projects and ensure client satisfaction.

Program Manager - Digital Twin Technologies

Company: CAI

Location: USA

Posted Nov 24, 2024

CAI is seeking a Program Manager with experience in digital twin and machine learning technologies to manage the end-to-end communication strategy, oversee knowledge management, and ensure seamless integration of the digital enablement program into consulting services.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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