Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. DevOps Engineer

Company: Bloomerang

Location: USA

Posted Nov 24, 2024

Bloomerang is a company that provides a world-class experience for nonprofits, with a mission-driven culture and a focus on empowering employees. They are seeking a Senior DevOps Engineer to lead their team in building and deploying infrastructure and applications.

Java Developer

Company: Greenfly

Location: USA

Posted Nov 24, 2024

Greenfly is a collaborative platform that is looking for a talented Software Engineer to help build its APIs and services. The company values teamwork, diversity, and inclusivity, and offers a range of benefits including total cash compensation, stock options, and flexible time off.

Senior Accountant, Consolidations & Reporting

Company: Instacart

Location: USA

Posted Nov 24, 2024

Instacart is a company that is transforming the grocery industry by providing a service that allows customers to have access to the food they love and more time to enjoy it together. The company is looking for a Senior Accountant of Consolidations and Reporting to join their team.

Salesforce Solution Architect

Company: NeuraFlash

Location: USA

Posted Nov 24, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is looking for a talented Solution Architect to join its growing Service Cloud Voice practice.

Senior Software .NET Engineer

Company: Proven

Location: USA

Posted Nov 24, 2024

The job posting is for a Sr Software Dev Engineer position at a company that is a leader in reducing electronic waste and finding value in gently used electronics. The role involves designing and implementing new product features, collaborating with cross-functional teams, and mentoring other team members.

Compensation Manager

Company: Marqeta

Location: USA

Posted Nov 24, 2024

Marqeta is a company that offers a flexible work environment, competitive compensation, and a range of benefits. The company is looking for a Compensation Manager to join their team, who will be responsible for designing and implementing compensation programs, policies, and processes. The role requires significant experience in global compensation, a flexible growth mindset, and excellent communication skills.

Sales Development Representative

Company: Nava

Location: USA

Posted Nov 24, 2024

Nava Benefits is a fast-growing benefits brokerage that aims to fix healthcare in America. They are seeking a driven Sales Development Representative to drive growth and develop foundational sales skills.

Tax Accountant

Company: Bookkeeper360

Location: USA

Posted Nov 24, 2024

Bookkeeper360 is a fintech accounting solution for small businesses, offering proprietary software, business intelligence tools, and accounting advisory services. The company has been recognized for its growth and has a team of CPAs and accounting experts. They are hiring a Tax Accountant to work with their Tax and Business Services department.

Technical Project Manager, Site Reliability

Company: ScienceLogic

Location: USA

Posted Nov 24, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. They are looking for a Project Manager to join their Site Reliability team, responsible for coordinating cross-functional teams to deliver customer platforms and related activities.

Senior Payroll Product Manager

Company: Patriot Software

Location: USA

Posted Nov 24, 2024

Patriot Software is a fully remote company looking for a Senior Payroll Product Manager to elevate their payroll product. The ideal candidate is a great listener and communicator with a knack for quick problem-solving. The company values connection, culture, encouragement, growth opportunities, challenges, and communication to create an environment where people and ideas flourish.

Website Marketing Manager

Company: FloQast

Location: USA

Posted Nov 24, 2024

FloQast is looking for a Website Marketing Manager to join their Demand Generation team. The ideal candidate has a passion for experimentation and a deep understanding of B2B user behavior. The role involves managing the marketing website strategy, content, and performance, as well as optimizing user experience and collaborating with internal teams.

Senior Azure Infrastructure & DevOps Engineer

Company: CellarTracker

Location: USA

Posted Nov 24, 2024

CellarTracker is a wine community that has grown from a cellar management tool to a platform with over 1 million members and 5 million unique wines. They are looking for a Senior Azure Infrastructure and DevOps Engineer to manage their cloud infrastructure and support their CICD pipelines.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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