Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Manager

Company: Datavant

Location: USA

Posted Nov 24, 2024

Datavant is a data platform company that enables organizations to move and connect data securely. The company is looking for a product manager to lead the Routing team in building a sophisticated engine to power the exchange of healthcare data. The ideal candidate has 5+ years of experience in product management or a similar role, is highly organized, and has excellent communication skills.

Technical Accounting Manager

Company: Cribl

Location: USA

Posted Nov 24, 2024

The job posting is seeking a Technical Accounting Manager to join the finance team, requiring a detail-oriented and self-motivated individual with strong knowledge of US GAAP and internal controls. The role involves diagnosing and resolving complex technical accounting issues, collaborating with cross-functional teams, and maintaining accounting policies and procedures.

Principal Marketing Operations Architect

Company: Nextroll

Location: USA

Posted Nov 24, 2024

The job posting is for a Principal Marketing Operations Architect role at NextRoll, a marketing technology company. The ideal candidate should have 9+ years of B2B marketing experience, proficiency in marketing systems architecture, and strong technical background. The role involves overseeing marketing automation systems, working closely with sales teams, and developing comprehensive dashboards and reports.

Senior Software Engineer - Identity and Access

Company: Grafana Labs

Location: USA

Posted Nov 24, 2024

Grafana is looking for a Senior Software Engineer to join their Identity and Access team. The team is responsible for authorization and authentication in Grafana and is currently working on standardizing authorization. The role requires experience with authentication and authorization systems at scale, and the ability to work with open source and proprietary software.

Machine Learning Solutions Architect

Company: phData

Location: USA

Posted Nov 24, 2024

The job description is for a Machine Learning Engineer position at phData, a company that offers a remote-first work environment, competitive compensation, and opportunities for professional development. The role involves designing and implementing data solutions, providing thought leadership, and working with data scientists to build and deploy machine learning models.

Senior Product Manager - Security Products

Company: Coalition, Inc.

Location: USA

Posted Nov 24, 2024

The job posting is for a leadership role in the security and compliance space, requiring a strong background in computer science, data science, or related fields. The ideal candidate will have experience building B2B SaaS products, attention to detail, and excellent analytical and communication skills.

Content Creator, Math

Company: Khan Academy

Location: USA

Posted Nov 24, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a talented and experienced assessment content creator to join their team, with a focus on creating innovative K-12 assessments. The company values diversity, equity, and inclusion, and is committed to fair and equitable compensation practices.

Director - Software Engineering, Cribl Stream

Company: Cribl

Location: USA

Posted Nov 24, 2024

Cribl is a serious company that doesn't take itself too seriously, looking for collaborative and motivated team members. They are a remote-first company that believes in empowering employees to do their best work. They are looking for a Director of Engineering to lead a cross-functional team of Engineers responsible for unlocking machine data that fuels their platform.

Senior ETF Portfolio Manager

Company: Vident Asset Management

Location: USA

Posted Nov 24, 2024

Vident Asset Management LLC is looking for a Senior ETF Portfolio Manager to join their team. The role requires experience in ETF portfolio management, index and active portfolio management, and portfolio compliance. The successful candidate will have excellent working knowledge of ETF mechanics and operations, and will be responsible for managing assigned portfolios to meet or exceed performance standards.

Technical Project Manager - Site Reliability

Company: ScienceLogic

Location: USA

Posted Nov 24, 2024

ScienceLogic is looking for a Project Manager to join their Site Reliability team. The company is passionate about automation and solving complex business and technology challenges. They empower organizations to deliver superior customer experiences and drive revenue growth.

Sales Engineer (Solutions Architect)

Company: Synack

Location: USA

Posted Nov 24, 2024

The job posting is for a Solutions Architect responsible for Public Sector presales support and industry thought leadership. The ideal candidate is innovative, energetic, and creative, with a strong background in security testing and a passion for distilling research for executives, sales teams, technologists, and marketers.

Senior Software Engineer

Company: Cribl

Location: USA

Posted Nov 24, 2024

The role offers a challenging opportunity to work on complex development environments, leveraging expertise in distributed systems and cloud technologies. The company provides a competitive salary and a generous benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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