Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Freelance Bookkeeper

Company: WONGDOODY

Location: USA

Posted Nov 23, 2024

WongDoody is looking for a freelance Bookkeeper to work closely with their growing team, tracking and reporting financial details. The role involves data entry, budgeting, revenue forecasting, and reporting. The company is a proud Equal Employment Opportunity employer and encourages candidates from diverse backgrounds to apply.

IT Project Manager

Company: 3M

Location: USA

Posted Nov 23, 2024

The job description is for an IT Project Manager position at 3M, which offers a chance to collaborate with innovative people, transition from other industries, and make an impact. The role involves leading IT projects, managing budgets, and coordinating with cross-functional teams. The company provides competitive pay, benefits, and programs to support employees' wellbeing.

Senior Product Operations Manager

Company: Invisible Technologies

Location: USA

Posted Nov 23, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are committed to creating long-term shareholder value. The company is hiring a Senior Product Operations Manager to manage the end-to-end product lifecycle.

Associate Project Manager

Company: Suvoda

Location: USA

Posted Nov 23, 2024

The job description is for an Associate Project Manager at Suvoda, a global clinical trial technology company. The role involves working with a cross-functional project team to deliver Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials. The job requires strong interpersonal and communication skills, time management and organizational skills, analytical thinking ability, creative problem-solving ability, and attention to detail.

Senior Essential Document Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for a Senior Essential Document Specialist to join one of their partner companies. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Principal Communication Designer

Company: Twilio

Location: USA

Posted Nov 23, 2024

Twilio is hiring a Principal Communication Designer to elevate executive communications and shape the company's transformation narrative. The role requires 10+ years of experience in communication design, visual storytelling, and graphic design, with a focus on working with executive leadership teams and managing complex design projects.

Account Executive

Company: Sanity

Location: USA

Posted Nov 23, 2024

Sanityio is a modern content operating system that replaces legacy systems. The company is looking for an Account Executive to drive revenue by identifying and closing new business opportunities.

Senior Agreement Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for a Senior Agreement Specialist to join a large pharmaceutical company in the USA. The role involves drafting and negotiating contracts, providing guidance and support, and collaborating with cross-functional teams.

Lead Data Visualization Developer

Company: Excella

Location: USA

Posted Nov 23, 2024

Excella is a leading provider of Agile software development and data analytics solutions. They offer a range of benefits, including flexible work-life balance, top-of-industry medical and dental benefits, and a comprehensive wellness program. The company is committed to diversity and inclusion, and provides opportunities for professional development and career growth.

Event Marketing

Company: Quantum Metric

Location: USA

Posted Nov 23, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including coaching and training programs, and prioritize building strong relationships with their customers. The company is looking for an Event Marketing Contractor to join their team and help plan and execute events.

Principal Software Engineer - FHIR

Company: Nava

Location: USA

Posted Nov 23, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They focus on populations that are the least protected and work with government agencies to improve how people apply for benefits and navigate their healthcare.

Customer Support Engineer

Company: DTEN

Location: USA

Posted Nov 23, 2024

DTEN is a developer of enterprise collaboration solutions that is looking for a seasoned Customer Support Engineer to provide technical support and resolve complex problems. The ideal candidate will have a customer-centric approach, be able to explain complex issues in simple terms, and have a passion for helping customers.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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