Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Vice President, Product Management, Equity Management

Company: insightsoftware

Location: USA

Posted Nov 22, 2024

The job description is for a Vice President of Product Management Equity Management at insightsoftware. The role involves driving the product vision and strategy for the Equity Management Product Pillar, overseeing the entire product lifecycle, and accelerating the growth of current and future products.

Associate Technical Document Operations Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for an Associate Technical Document Operations Specialist to join a large pharmaceutical company in the USA. The role involves performing administrative and support activities to facilitate the efficient operation of the organization.

Technical Writer

Company: LINQ

Location: USA

Posted Nov 22, 2024

The company LINQ is a national innovative software company that provides solutions for K12 education administration. They are looking for a Tech Writer to join their Documentation and eLearning Services team. The role involves creating user-friendly documentation, collaborating with product teams, and supporting quality assurance.

Senior Technical Document Operations Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for a Senior Technical Document Operations Specialist to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Principal Technology Integration Advisor

Company: Sanford Health

Location: USA

Posted Nov 22, 2024

Sanford Health is seeking a Principal Application Administrator Engineer to lead the design, implementation, and management of Active Directory and Microsoft 365 environments. The ideal candidate will bring deep technical expertise, strategic vision, and leadership to enhance Active Directory services and M365 solutions.

Technical Document Operations Specialist

Company: ClinChoice

Location: USA

Posted Nov 23, 2024

ClinChoice is a global full-service CRO searching for a Technical Document Operations Specialist to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Sr People Services Delivery Manager

Company: Turnitin, LLC

Location: USA

Posted Nov 22, 2024

Turnitin is a global organization that provides innovative solutions for education. The company is committed to promoting honesty, consistency, and fairness across all subject areas and assessment types. The job description for the Senior People Service Delivery Manager role involves leading a team, providing guidance and support, and ensuring compliance with company policies and procedures.

Grant Writer

Company: Magnet Forensics

Location: USA

Posted Nov 23, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a skilled Grant Writer to identify and procure grant awards for public safety customers.

Senior Manager, SEO

Company: Helium 10

Location: USA

Posted Nov 22, 2024

Helium 10 is a leading software company for Amazon sellers, seeking an experienced Senior SEO Manager to join their team. The ideal candidate will have a deep understanding of SEO best practices, a proven track record of driving organic growth, and the strategic vision to enhance their online presence.

Customer Support Specialist

Company: Cision

Location: USA

Posted Nov 22, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Philanthropy Operations Specialist

Company: First Citizens Bank

Location: USA

Posted Nov 22, 2024

The job posting is for a remote role in Florida, requiring a Bachelor's degree and 6 years of experience in Community Leadership, Compliance, or Financial Services. The role involves grant administration, CRA compliance, and community development.

Psychiatric Nurse Practitioner

Company: LifeStance Health

Location: USA

Posted Nov 22, 2024

The job posting is looking for a talented and experienced Psychiatric Nurse Practitioner to join their team. The company offers flexible work schedules, sign-on bonus, and generous compensation. The job requires a Psychiatric Mental Health Nurse Practitioner Certification and at least 6 months of employed outpatient mental health experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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