Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Staff Product Designer, Core Experiences, Compliance

Company: Gusto

Location: USA

Posted Nov 22, 2024

Gusto is a modern online people platform that helps small businesses take care of their teams. The company is committed to building a collaborative and inclusive workplace and offers competitive compensation packages with a strong emphasis on equity-based compensation ownership.

Agreement Specialist

Company: ClinChoice

Location: USA

Posted Nov 22, 2024

ClinChoice is a global full-service CRO searching for an Agreement Specialist to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Engineering Manager - Business Applications Engineering

Company: Grafana Labs

Location: USA

Posted Nov 22, 2024

Grafana Labs is looking for an Engineering Manager to scale their Business Applications Engineering team. The role involves managing a team of distributed engineers, providing continuous feedback, and contributing to design documents and product roadmaps.

Tech Sales Manager

Company: Applied Labs

Location: USA

Posted Nov 22, 2024

The company is seeking a driven Sales Manager to help scale their business development efforts. The ideal candidate will have strong lead generation and business development skills, as well as a solid understanding of recruiting processes and tech roles.

Data Analytics Partner

Company: Dropbox

Location: USA

Posted Nov 22, 2024

The role description is for a Data Analyst in the People Analytics team at Dropbox. The team is looking for someone with a passion for problem-solving and data analysis to help with Virtual First era of work. The role involves supporting analytics projects, building relationships with stakeholders, and presenting recommendations.

Backend Senior Software Engineer- Technical Lead II - AI

Company: HubSpot

Location: USA

Posted Nov 22, 2024

The text describes the Operations Hub group's mission to leverage AI to deliver world-class experiences and value to customers. The team is looking for a Backend Software Engineer with a passion for AI to join their team. The job requires a strong senior engineer with experience leading small teams, open to experimentation, and a customer-centric attitude.

Agreement Associate

Company: ClinChoice

Location: USA

Posted Nov 22, 2024

ClinChoice is a global full-service CRO searching for an Agreement Associate to join a large pharmaceutical company in the USA. The role is a permanent remote position with a strong focus on quality, professional development, and a supportive culture.

Senior Research Consultant

Company: Cision

Location: USA

Posted Nov 22, 2024

The job posting is seeking a Senior Research Consultant with expertise in brand marketing, content strategy, and social media. The role demands passion for short-form video platforms, digital trends, and shaping the future of brand-audience connections. The job involves leading a team of analysts, delivering insights, and recommending tailored solutions to high-profile clients.

Senior Strategic Account Manager - Enterprise

Company: Loyal

Location: USA

Posted Nov 22, 2024

The Senior Strategic Account Manager is responsible for building deep consultative relationships with clients to maximize the effectiveness of Loyals products. The role requires an individual who is strategic, detail-oriented, and able to work in a fast-paced environment.

Staff Mobile Engineer (Native Mobile Automation)

Company: Scribd

Location: USA

Posted Nov 22, 2024

Scribd is seeking a highly experienced Staff Software Engineer to lead their efforts in designing and implementing enterprise-level automation frameworks, driving strategic quality initiatives, and ensuring software meets the highest standards of quality and reliability.

Technical Customer Engagement Leader

Company: Mapbox

Location: USA

Posted Nov 22, 2024

Mapbox is a leading real-time location platform that equips organizations with tools to power navigation and create immersive experiences. The company is seeking a Technical Customer Engagement Leader to manage customer success and drive growth.

Director of Safety and Fleet

Company: Sunnova

Location: USA

Posted Nov 22, 2024

Sunnova is an adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses. They are seeking a Director of Safety and Fleet to build and scale their national safety program and fleet operations.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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