Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Counsel

Company: Clipboard Health

Location: USA

Posted Nov 22, 2024

The role requires a lawyer with a wide range of legal experience, expertise in data privacy and cyber security, and ability to work efficiently and strategically. The responsibilities include collaborating with sales, providing practical advice on transactional data privacy and cybersecurity matters, and contributing to legal strategy and day-to-day management of pending litigation and investigations.

Sr. Systems Engineer - Intelligent Automation

Company: Pinterest

Location: USA

Posted Nov 22, 2024

The Pinterest IT Employee Experience team is looking for a results-driven Intelligent Automation Systems Engineer to bridge the gap between business and technology, identify, design, and implement intelligent automation solutions, and enhance the overall user experience.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Nov 22, 2024

Superhuman is a company that aims to make email communication more efficient and enjoyable. They are building a productivity platform that includes email, calendars, notes, and tasks. The company values diversity and is an equal opportunity employer.

VP Finance / Corporate Controller

Company: Airtm

Location: USA

Posted Nov 22, 2024

Airtm is a fintech company that aims to provide financial freedom to people in Latin America by giving them a globally connected dollar account. They are looking for a VP Finance Corporate Controller to oversee all aspects of the accounting function and build and maintain financial controls.

Director of Technical Program Management - Monetization

Company: Pinterest

Location: USA

Posted Nov 22, 2024

Pinterest is looking for an experienced Director Technical Program Management to lead a team and ensure revenue goals are met. The role involves managing a team, identifying resource gaps, and contributing to product and technology strategy.

Senior Engineering Manager - Compute

Company: Reddit

Location: USA

Posted Nov 22, 2024

The Compute organization is looking for candidates with experience in deployment platform and infrastructure to expand their engineering management. The role involves building and maintaining complex software for Reddit's cloud compute production environment.

Staff Software Engineer - User Foundation

Company: Airbnb

Location: USA

Posted Nov 22, 2024

Airbnb is seeking a highly skilled engineering leader to build a companywide user-centric platform. The role involves designing and building large-scale production systems, working with cross-functional partners, and leading a team of engineers.

Paid Advertising Manager - Motley Fool Money

Company: The Motley Fool

Location: USA

Posted Nov 22, 2024

The Motley Fool is a company that provides investment recommendations and personal finance guidance. They are looking for a Paid Advertising Manager to own direct response affiliate marketing budgets for various personal finance verticals. The role involves campaign management, strategy, ad copy and creative development, budget management, data analysis, testing and conversion rate optimization, and cross-team collaboration.

Staff Data Engineer - Ads

Company: Reddit

Location: USA

Posted Nov 22, 2024

Reddit is looking for a Data Engineering lead to accelerate their datacentric culture. The successful candidate will develop infrastructure and deliver tools to enable datadriven decisionmaking, and will play a critical role in making Ads data more accessible across Reddit.

Staff Software Engineer / DevOps

Company: Gusto, Inc.

Location: USA

Posted Nov 22, 2024

The role is for a Senior Software Engineer to join the Developer Experience Team at Gusto, building tools to increase efficiency and productivity for the Product Engineers. The ideal candidate has 10+ years of experience in a Platform SRE or DevOps role, with strong coding skills and experience with Ruby, Golang, and Kubernetes.

Growth Marketing Lead

Company: Warp

Location: USA

Posted Nov 22, 2024

Warp is hiring a Growth Marketing Lead to lead paid marketing, lifecycle marketing, and partnerships. The role requires an entrepreneurial mindset and self-directed style. The company is looking for someone with 7+ years of experience in growth demand generation or performance marketing, with a strong focus on the developer audience.

Staff Product Manager - App Ads

Company: Reddit

Location: USA

Posted Nov 22, 2024

Reddit is seeking a product owner for their App Promotion Advertising efforts. The role involves developing the vision, strategy, and roadmap for the area, working closely with cross-functional teams, and driving the success of the app promotion on Reddit's platform.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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