Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr People M&A Partner

Company: HubSpot

Location: USA

Posted Nov 20, 2024

The job description is for a People side of MampA activity leader at HubSpot. The role involves leading a cross-functional team, establishing relationships with vendors, and defining post-integration success metrics. The ideal candidate has experience in MampA deals, is comfortable with ambiguity, and has strong communication and problem-solving skills.

Experienced Visual Designer - Web

Company: Plaid

Location: USA

Posted Nov 20, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Accountant - Platform

Company: Kraken

Location: USA

Posted Nov 20, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Backend Developer

Company: Dynamo Technologies

Location: USA

Posted Nov 20, 2024

The US Forest Service is seeking a Backend Developer to work on an Enterprise Land Management System. The job requires experience in building web services, Nodejs, and SQL Server, as well as Agile development and Git. The salary range is $120k-$130k.

Offensive Security Engineer

Company: Stripe

Location: USA

Posted Nov 20, 2024

The job posting is for an Attacker Engineering team member at Stripe, responsible for conducting offensive security assessments and penetration testing to identify vulnerabilities and weaknesses in Stripe's systems, applications, and networks.

Senior Manager - Global Planning and Reporting

Company: HubSpot

Location: USA

Posted Nov 20, 2024

HubSpot is a rapidly growing publicly traded technology company looking to fill a newly created role of Senior Tax Manager for Global Planning and Reporting. The role will have a leadership role for setting up the tax department for success to help HubSpot scale streamlining tax processes while using exciting new tax technologies.

Data Support Specialist

Company: Finalsite

Location: USA

Posted Nov 20, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of people who work remotely in the US, Europe, South America, and Asia. The company is headquartered in Glastonbury, CT, USA. The Data Support Specialist role is responsible for meeting the data integration needs of clients through an email ticketing system.

Senior Software Engineer II - PaaS Edge

Company: HubSpot

Location: USA

Posted Nov 20, 2024

The HubSpot Product team is passionate about building tools to help small and medium-sized businesses market, sell, and serve their customers. The team is responsible for managing the load balancing layer and operating their own open-source load balancer orchestration system.

Staff Product Manager - Security

Company: Webflow

Location: USA

Posted Nov 20, 2024

Webflow is seeking an experienced Staff Product Manager with a deep focus on Security to join their team. The role involves developing a Security Feature Roadmap, collaborating with the Security Team, and ensuring compliance with relevant regulations and privacy standards.

Senior Tax Analyst - Global Compliance and Operations

Company: HubSpot

Location: USA

Posted Nov 20, 2024

HubSpot is looking to fill a Senior Tax Analyst Global Compliance and Operations role, requiring a strong tax technical base, experience in public accounting, and proficiency in ONESOURCE. The role will involve ensuring compliance across multiple jurisdictions, managing local tax provision computations, and supporting international tax compliance operations.

Senior Product Designer

Company: Bestow

Location: USA

Posted Nov 20, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company is seeking a Senior Designer to join its UX team and is proud to be awarded for its innovative products and culture.

Staff Data Scientist - Inference, Experimentation

Company: Airbnb

Location: USA

Posted Nov 20, 2024

The job posting is for a Staff Data Scientist position at Airbnb, where the candidate will work on experimentation and causal inference, building reusable tools and models, and partnering with engineers and data scientists. The role requires advanced degree in a quantitative field, strong programming skills, and ability to communicate clearly with both technical and non-technical audiences.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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