Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sales Manager - Government

Company: brightwheel

Location: USA

Posted Nov 20, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. The company is committed to diversity, equity, and inclusion, and offers a competitive compensation package.

Senior Automotive Systems Firmware Engineer

Company: Samsara

Location: USA

Posted Nov 20, 2024

Samsara is a company that helps improve the safety, efficiency, and sustainability of physical operations. They are seeking candidates for a HW Solutions FW team to work on prototyping new products and technologies that integrate with modern vehicles. The role requires experience in vehicle diagnostics, OBDII, CAN bus systems, and ECUs, as well as strong communication skills and ability to work cross-functionally.

Account Development Representative

Company: Workiva

Location: USA

Posted Nov 20, 2024

The Account Development Representative is a strategic salesperson who navigates Fortune 1000 accounts, engages with prospects, and drives pipeline for existing customers and net new logos. They utilize various strategies, including social selling, referral mining, and people mapping, to create a superior prospect-customer experience.

Mid-Market, Enterprise Account Executive

Company: Ooma, INC

Location: USA

Posted Nov 20, 2024

Ooma is seeking a confident and self-motivated Account Executive to deliver communications solutions to small and medium-sized businesses. The role requires 25 years of technology solution-based selling experience, strong understanding of Unified Communications, and ability to consistently meet and exceed quota.

HEOR Director

Company: Alector

Location: USA

Posted Nov 20, 2024

Alector is seeking a highly skilled HEOR Director to join their team. The successful candidate will play a pivotal role in driving health economics and outcomes research strategies to support Alector's pipeline launch preparedness and lifecycle management of their products.

Marketing Operations Manager

Company: Yubico

Location: USA

Posted Nov 20, 2024

Yubico is a company that specializes in security keys and has a mission to make the internet more secure for everyone. They offer a range of products and services, including the YubiKey, which is a hardware-based authentication token. The company has a strong company culture and values diversity and inclusion. They also offer a range of benefits to their employees, including health coverage, retirement plan, wellness reimbursement, learning and development opportunities, and time off.

Practice Head - Cloud Application Services

Company: Rackspace

Location: USA

Posted Nov 20, 2024

The job posting is for a leadership role in Rackspace Technology, responsible for building and managing the Application Services business globally. The role requires a seasoned leader with strong experience in building Application Services business on Cloud for AWS, Microsoft, or leading Consulting/SI organizations of $50M+. The job posting highlights the company's commitment to diversity and inclusion, and the role is open to candidates from diverse backgrounds.

Software Engineer - Data Quality Tools

Company: Stripe

Location: USA

Posted Nov 20, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for engineers to join their Data Quality Team, which ensures the integrity and accuracy of their data. The team develops and implements robust data quality solutions and collaborates with cross-functional teams to establish data quality standards.

Member of Technical Staff (Agentic product)

Company: Reka

Location: USA

Posted Nov 20, 2024

The company is seeking skilled backend engineers to join their team and contribute to a groundbreaking AI product. The role involves designing, developing, and optimizing full-stack systems, collaborating with researchers, and ensuring platform performance and scalability. The company offers a collaborative work environment, paid leave, and benefits.

Product Infrastructure Engineer

Company: Gusto, Inc.

Location: USA

Posted Nov 20, 2024

Gustos WebApp Architecture team is looking for a frontend engineer to help scale their codebase by promoting modern practices and providing tools and patterns. The ideal candidate will have experience with TypeScript, React, and Jest, and be able to commit to long-term projects.

Senior Product Designer - Ads Platform

Company: Reddit

Location: USA

Posted Nov 20, 2024

The role is for a Senior Product Designer on the Advertiser Platform team, responsible for developing AI tools and enhancing key workflows in Reddits Ads Manager. The team is focused on building stable and robust tools for advertisers and account managers.

Senior Manager - People Communications & Engagement

Company: GitLab

Location: USA

Posted Nov 20, 2024

The Senior Manager People Communications and Engagement will help advance team member experience by ensuring communication and engagement activities strengthen GitLab's high-performance culture. The role involves leading and coaching a team, collaborating with various leaders, and driving engagement activities to improve team member engagement and build culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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