Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Channel Sales Manager

Company: Canonical

Location: USA

Posted Nov 20, 2024

Canonical is looking for a Senior Partner Manager Americas Channel to grow its channel sales team and capitalize on rapidly growing demand from channel partners. The role requires a mix of farming and hunting capabilities, and the successful candidate will be responsible for achieving assigned annual growth quotas.

Tier 2 - Member Support Advocate

Company: PadSplit

Location: USA

Posted Nov 20, 2024

PadSplit is a pioneering real estate platform committed to providing affordable housing accommodations. They are looking for a senior member of the Customer Experience organization to handle complex customer support escalations.

Senior CloudOps Engineer

Company: DuckDuckGo

Location: USA

Posted Nov 20, 2024

DuckDuckGo is a privacy-focused company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior Cloud Ops Engineer to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Director of Professional Sales Training & Enablement

Company: Nutrafol

Location: USA

Posted Nov 20, 2024

The job posting is seeking a Director of Professional Sales Training and Enablement to join the team. The ideal candidate will have excellent communication skills, experience in creating training content, and a deep understanding of sales enablement. The role involves designing and implementing sales enablement strategies, developing training modules, and overseeing ongoing training programs.

Senior Program Manager Microsoft Security

Company: Pax8

Location: USA

Posted Nov 20, 2024

The Senior Manager of Microsoft Security Programs in the Americas is responsible for driving Pax8's Microsoft Security revenue by supporting dedicated Microsoft resources and executing sales strategies to manage the pipeline effectively. The role also involves increasing participation in Microsoft Programs, managing all Microsoft Security Program strategies, and cultivating Pax8's relationship with the Microsoft Security Business team.

Senior Frontend Software Engineer - Profile Features

Company: Reddit

Location: USA

Posted Nov 20, 2024

The job posting is for a high-impact role in the Profiles team at Reddit, focusing on making profiles open, safe, and expressive. The ideal candidate has 5+ years of professional software development experience, strong organizational skills, and excellent communication skills.

Senior Marketing Operations Manager

Company: Weights & Biases

Location: USA

Posted Nov 20, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Marketing Operations Manager to lead their marketing technology stack and collaborate with cross-functional teams to drive pipeline efficiency and growth.

Business Development Manager - Healthcare

Company: Coforma

Location: USA

Posted Nov 20, 2024

Coforma is looking for a Business Development Manager to join their growing team. The ideal candidate will have experience in business development, proposal management, and building strategic relationships. The role involves implementing Coforma's growth strategy, building relationships, and executing the overall business strategy.

Senior Director - Ad Product

Company: Axios

Location: USA

Posted Nov 20, 2024

Axios is looking for a Senior Director Head of Ad Product to lead the strategy and evolution of their ad product portfolio. The role requires 12+ years of ad product development experience and a passion for innovation and product transformation.

Director, Product Marketing - New Audiences

Company: Figma

Location: USA

Posted Nov 20, 2024

Figma is looking for a leader to join their Product Marketing team. The role involves overseeing product areas, gotomarket strategy, and building the marketing foundation. The company values growth and encourages applicants to apply even if their experience doesn't perfectly align with the job description.

Sales Compensation Manager

Company: Twilio

Location: USA

Posted Nov 20, 2024

Twilio is looking for a Manager of Sales Compensation to join their Sales Compensation team. The role involves designing sales compensation plans, developing relationships with business partners, and analyzing sales performance results. The company values diverse experiences and encourages applicants from various industries to apply.

Customer Success Manager

Company: Perforce

Location: USA

Posted Nov 20, 2024

Perforce is a company that values creativity, collaboration, and wellness. They are looking for a Customer Success Manager to join their team, who is customer-focused, experienced in managing and growing customer accounts, and has a high level of empathy. The company is passionate about helping enterprises use data to accelerate data-driven transformation and is committed to being an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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