Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Jr. Chief of Staff

Company: Uptempo

Location: USA

Posted Nov 19, 2024

Uptempo is looking for a Jr Chief of Staff to join their global community. The role involves supporting the executive leadership team in managing strategic initiatives, optimizing operational efficiency, and enhancing organizational communication. The company is a fully remote organization with team members working in North America and Europe.

CFO Consultant - Consumer Division

Company: Burklandassociates

Location: USA

Posted Nov 20, 2024

Burkland is a remote-first company that accelerates dreams by providing high-level finance help to startups. They are seeking a CFO with strong consumer industry experience to join their Consumer Group.

Financial Sales Representative

Company: Facet

Location: USA

Posted Nov 19, 2024

The job posting is for a Financial Sales Representative at Facet, requiring a passionate and skilled individual to engage with potential members, build relationships, and convey the value of professional financial planning. The role involves conducting meetings, managing a pipeline, and explaining the planning process. The company offers a competitive salary, benefits, and a flexible work environment.

Director, Client Experience

Company: Unlockhealth

Location: USA

Posted Nov 19, 2024

Unlock Health is a marketing and advertising agency that breaks down walls in healthcare by combining the best teams to help clients live their mission. The company is looking for a Director Client Experience Web Direct Manager to oversee the client experience team and manage client relationships.

Software Development Engineer in Test

Company: Saga Education

Location: USA

Posted Nov 20, 2024

Saga Education is a nonprofit organization that provides high-impact tutoring to students. They are looking for a Software Development Engineer in Test (SDET) to join their team. The role involves designing and implementing automated tests, collaborating with cross-functional teams, and ensuring the quality and reliability of software products.

Director of Site Reliability and Cloud Infrastructure

Company: Prompt

Location: USA

Posted Nov 19, 2024

The job posting is seeking a Director of Site Reliability and Cloud Infrastructure to join the team. The role involves hands-on infrastructure management, vendor collaboration, team building, and leadership. The ideal candidate should have experience in cloud infrastructure and site reliability, as well as strong leadership and communication skills.

Content Manager

Company: WillowTree

Location: USA

Posted Nov 19, 2024

The job posting is for a Content Manager at Fuel iX, a company that offers a platform for generative AI and intelligent experiences. The role involves developing and executing a comprehensive content marketing strategy, creating and managing diverse content assets, and collaborating with cross-functional teams. The company offers a great culture, opportunities for growth and development, and a competitive salary.

Senior Technical Account Manager

Company: Rye

Location: USA

Posted Nov 20, 2024

RyeRye is a startup that enables companies to sell products on their own site or app without managing inventory or fulfilling orders. They are looking for a Senior Technical Account Manager to join their team and own the post-sales customer relationship.

Documentation Engineer

Company: ClickHouse

Location: USA

Posted Nov 19, 2024

ClickHouse is a company that offers a high-performance columnar OLAP database management system for real-time analytics. They are hiring a Documentation Engineer to join their Product team and are looking for a talented technical writer with an engineering background. The company offers a flexible work environment, healthcare, equity, and time off.

Staff Backend Engineer

Company: Bestow

Location: USA

Posted Nov 19, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Premium Onboarding Partner

Company: Doordashusa

Location: USA

Posted Nov 19, 2024

DoorDash is looking for a Premium Onboarding Partner to partner with their highest value merchants, providing a best-in-class onboarding experience. The successful candidate will build long-lasting relationships with merchants, work with account owners, and own a book of business.

Project Manager- Strategic Growth Initiatives

Company: Blend360

Location: USA

Posted Nov 20, 2024

BLEND360 is a forward-thinking company seeking a project manager to lead strategic efforts and improve customer experience. The ideal candidate will be adaptable, a strong problem solver, and able to work on multiple initiatives simultaneously.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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