Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Payer Operations Manager

Company: Hs

Location: USA

Posted Nov 17, 2024

Headspace is looking for a Senior Manager Payer Operations Relations to develop payer relations, negotiate contracts, and drive end-to-end network contracting process. The role requires 6+ years of contracting and network experience, strong negotiation skills, and analytical skills. The company offers a competitive salary range, comprehensive healthcare coverage, and a robust Total Rewards package.

DevOps Engineer

Company: Gensyn

Location: USA

Posted Nov 17, 2024

The text describes a company called Gensyn that is developing machine intelligence and is looking for a DevOps Engineer to support its mainnet and internal products. The company values autonomy, focus, and rejecting mediocrity, and offers competitive compensation and benefits.

Deputy Program Manager

Company: Softrams

Location: USA

Posted Nov 17, 2024

Softrams is a digital services firm that provides human-centered solutions and empowers digital services with a focus on HX AI cloud DevOps and cyber security. They are recognized as a Top Workplace USA 2024 and have received several awards for their growth and innovation. The company is seeking a dynamic and experienced Program Manager to lead their Business Operations Services Center.

Manager, Accounting

Company: SimSpace

Location: USA

Posted Nov 17, 2024

SimSpace is a cybersecurity company that provides an elite cyber range platform to curate unassailable cyber defenses. They are looking for a detail-oriented and self-driven Accounting Manager to join their small but mighty Finance and Accounting team.

Autonomy Engineer

Company: Episci

Location: USA

Posted Nov 17, 2024

EpiSci is a rapidly ascending force of innovation, shaping the future of tactical mission autonomy. As an Autonomy Engineer, you'll design and actualize architectures and systems for cutting-edge aircraft and autonomous UAVs.

Engagement Manager

Company: Databricks

Location: USA

Posted Nov 17, 2024

Databricks is seeking a Engagement Manager to join their Professional Services and Education team. The role involves driving customer satisfaction, positioning and preparing services, and ensuring customers make the most value of their products and services.

Senior Statistical Programmer

Company: Alector

Location: USA

Posted Nov 17, 2024

The company Alector is looking for a Senior Statistical Programmer to join their team. The role requires extensive knowledge of CDISC standards, clinical trial databases, and statistical programming best practices. The company values diversity, inclusion, and innovation, and offers a dynamic and flexible work environment.

DevOps Engineer

Company: Exodus54

Location: USA

Posted Nov 17, 2024

Exodus is looking for a DevOps Engineer to support their business objectives by utilizing their Infrastructure as Code experience with Terraform. The role will involve deploying and maintaining infrastructure in AWS, enforcing best practices, and collaborating with the team. The company offers a collaborative and feedback-driven culture, freedom to work remotely, and a competitive benefits package.

Director of Product Design

Company: A Place for Mom

Location: USA

Posted Nov 17, 2024

The job description is for a UX/UI Design Lead at A Place for Mom, a company that connects families with senior care options. The ideal candidate is a visionary design leader with a strong user-centered mindset, who thrives in a dynamic collaborative environment.

Payroll Specialist / Analyst

Company: Cover Genius

Location: USA

Posted Nov 16, 2024

The text describes Cover Genius, a company that provides insurance distribution platform, and is looking for a Payroll Specialist/Analyst. The company values diversity, inclusivity, and employee well-being, offering flexible PTO, employee stock options, and social initiatives.

Senior Platform Engineer

Company: Shiftkey

Location: USA

Posted Nov 17, 2024

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. The company is playing a vital role in mitigating Americas healthcare staffing shortages by offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers.

Senior Revenue Accountant

Company: QAD

Location: USA

Posted Nov 16, 2024

QAD is a growing SaaS company looking for talented individuals to join their mission to solve real-world problems in manufacturing and supply chain. The company offers a virtual-first work environment, competitive compensation packages, and a collaborative culture.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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