Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Copywriter

Company: Mplc

Location: USA

Posted Nov 16, 2024

MPLC is a copyright licensing agency seeking a temporary copywriter to create engaging sales and marketing content for the US market. The ideal candidate has a passion for the entertainment industry and experience in copywriting, content creation, and digital marketing.

Senior Level Designer

Company: ElodieGames

Location: USA

Posted Nov 16, 2024

Elodie Games is a company that builds engaging games and is looking for a Level Designer to work on their first game. The role involves designing and optimizing multiplayer maps and game modes, and requires experience with Unreal and a deep understanding of PvP gameplay experiences.

Business Intelligence Developer

Company: Avetta

Location: USA

Posted Nov 16, 2024

Avetta is seeking a Business Intelligence Developer to join their team. The role involves developing impactful business intelligence solutions, designing and building data models, and collaborating with data engineers and analysts. The ideal candidate will have a strong background in Power BI, data modeling, and reporting, as well as experience with cloud-based data warehousing concepts.

Sales Operations & Order Processing Analyst II

Company: Nozominetworks

Location: USA

Posted Nov 16, 2024

Nozomi Networks is looking for a detail-oriented Sales Operations Analyst to provide reliable and high-quality operational support to the Sales organization. The role involves managing Salesforce, developing customized features, and driving sales projects.

Data Reporting Analyst

Company: CovalentCreative

Location: USA

Posted Nov 16, 2024

Eyes On Eyecare is a distributed organization that offers a remote internship or part-time role in data analysis. The role involves data cleaning, visualization, and analysis, as well as report creation and collaboration with teams. The company values flexibility and offers a 4-hour block schedule with the option to work up to 29 hours per week.

Senior Software Quality Engineer

Company: EOS Worldwide

Location: USA

Posted Nov 16, 2024

EOS Worldwide is seeking a Senior Software Quality Engineer to join their team. The role involves guiding and supporting the development team, ensuring the quality and reliability of the EOS One platform. The ideal candidate will have expertise in test automation, load testing, and integration testing, as well as experience working in agile development frameworks and with Azure cloud services.

Product Manager, Real-Time

Company: Flock Safety

Location: USA

Posted Nov 16, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is looking for an Associate Product Manager to join their team and work on their RealTime Alerting product. The role requires strong technical skills, excellent communication skills, and the ability to work closely with software and hardware engineering teams.

Sr. Director Infrastructure & Cloud Ops

Company: Rula

Location: USA

Posted Nov 16, 2024

The company is dedicated to making mental healthcare work for everyone, providing quality care and a positive impact on people's lives. They believe in treating the whole person, not just symptoms, and aim to create a stigma-free environment.

Endoluminal Sales Manager

Company: Intuitive

Location: USA

Posted Nov 16, 2024

The company Intuitive is committed to minimally invasive care and has been a pioneer in robotic-assisted surgery. They strive to foster an inclusive culture and empower their team members to make a difference. The job description is for an Endoluminal Sales Manager who will sell the ION Endoluminal System to hospitals and provide exceptional customer service.

Senior Technical Writer

Company: Starburstdata

Location: USA

Posted Nov 16, 2024

Starburst is a company that aims to dismantle data silos and vendor lock-in, offering a full-featured data lake analytics platform built on open source Trino. They are seeking an experienced technical writer to help update and expand the documentation for their products.

VP, Data Engineering

Company: Abercrombie and Fitch Co.

Location: USA

Posted Nov 16, 2024

The job description is for a VP of Data Engineering at Abercrombie & Fitch Co. The role involves leading data-focused teams, building and mentoring a world-class team of data and platform engineers, and driving technical data strategy. The company offers competitive benefits and a positive work environment.

US Sales Manager

Company: Cambridge Intelligence

Location: USA

Posted Nov 16, 2024

The job posting is for a US Sales Manager at Cambridge Intelligence, responsible for driving revenue and building relationships with clients. The ideal candidate is an ambitious self-starter with experience in outbound sales and a track record of hitting targets.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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