Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Data Science Manager - Ads Platform & Experience

Company: Reddit

Location: USA

Posted Nov 15, 2024

Reddit is looking for a Data Science Leader to work on its advertising business. The role involves leading a team of data scientists, driving analytics projects, and building data foundations. The company offers a range of benefits, including comprehensive healthcare, 401k matching, and flexible vacation.

Money Compliance Data Lead

Company: Robinhood

Location: USA

Posted Nov 15, 2024

The job posting is for a Data Lead position at Robinhood Markets, a fintech company that aims to democratize finance for all. The company is seeking a curious and growth-minded individual to support its Money Compliance team in building and maintaining data dashboards, conducting ad-hoc analysis, and developing automated data solutions.

Web Developer and Designer

Company: KoBold Metals

Location: USA

Posted Nov 15, 2024

KoBold Metals is a company that uses AI models for mineral exploration and has made significant discoveries with less capital than the industry average. They are looking for a Web Developer and Designer to work on their website and branding.

Director, Data Science & ML

Company: Tailorcare2023

Location: USA

Posted Nov 16, 2024

TailorCare is a healthcare startup that is transforming the experience of specialty care by providing a comprehensive care program that takes a deeply personal, evidence-based approach to improving patient outcomes. The company is seeking a seasoned and innovative leader to own and drive its data science and machine learning efforts.

Neural Network Optimization Engineer

Company: untether

Location: USA

Posted Nov 15, 2024

Untether AI is a rapidly growing startup building high-performance AI inference chips. They are looking for engineers to join their team and develop software for neural networks. The company offers a range of benefits and a welcoming work environment.

AIA Delivery Program Manager

Company: Five9

Location: USA

Posted Nov 16, 2024

Five9 is a leading provider of cloud contact center software, and they are looking for a passionate and self-managed individual to join their Professional Services Team. The ideal candidate will have experience in project management, technical call center expertise, and AI and client development. The company values diversity and inclusivity, and they are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Technical Support Engineer

Company: BeyondTrust

Location: USA

Posted Nov 16, 2024

BeyondTrust is a company that values its employees and customers, offering a culture of flexibility, trust, and continual learning. The company is looking for a Technical Support Engineer to join its team, requiring strong communication and interpersonal skills, as well as knowledge of SQL, Active Directory, and Windows.

Staff Product Manager, Payments & Financial Systems

Company: Xometry

Location: USA

Posted Nov 16, 2024

Xometry is looking for a Staff Product Manager to enhance its financial technology capabilities and services. The ideal candidate will have expertise in financial services and systems, and experience in developing and managing payment systems and billing platforms.

Marketing Specialist

Company: Appodeal

Location: USA

Posted Nov 15, 2024

Appodeal is a dynamic company with a global presence, committed to innovation and making an impact in the mobile app industry. They offer a unique opportunity to make a difference while being part of an amazing team.

Senior Project Accountant

Company: Resource Innovations

Location: USA

Posted Nov 16, 2024

Resource Innovations is seeking a Senior Project Accountant to join their growing team. The company is a women-led energy transformation firm focused on impact, building on their expertise in energy efficiency to guide utilities through complex challenges.

Business Systems Analyst

Company: PosiGen

Location: USA

Posted Nov 15, 2024

The job posting is seeking a skilled Business Systems Analyst to join the Customer Experience team, requiring strong analytical skills and expertise in Salesforce and CCaaS solutions.

Senior Front-End Developer

Company: The Motley Fool Inc

Location: USA

Posted Nov 16, 2024

The Motley Fool is a financial information and services firm that helps people demystify finance, beat the stock market, and achieve personal wealth and happiness. They value innovation, collaboration, and technical excellence, and are looking for a Senior FrontEnd Developer to join their high-performance frontend development team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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