Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Front-End Developer

Company: The Motley Fool

Location: USA

Posted Nov 15, 2024

The Motley Fool is a financial information and services firm that helps people demystify finance, beat the stock market, and achieve personal wealth and happiness. They are committed to diversity, inclusion, and equity and are looking for a Senior FrontEnd Developer to join their high-performance frontend development team.

Staff Software Engineer - Financial Crimes Engineering

Company: Stripe

Location: USA

Posted Nov 15, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for an engineering leader to drive the technical vision and design for its financial crime controls.

Instructional Designer

Company: PosiGen

Location: USA

Posted Nov 15, 2024

The Instructional Designer is responsible for designing and developing instructional materials and ensuring the delivery of high-quality learning experiences. The role involves creating interactive and engaging learning experiences, developing instructors and facilitation manuals, and collaborating with subject matter experts to define course outcomes and objectives.

Senior Data Analyst - New User Experience

Company: Rocket Money

Location: USA

Posted Nov 15, 2024

Rocket Money is looking for a Senior Data Analyst to join their growing data team. The role involves analyzing user journeys, driving strategy, and making new user experiences at Rocket Money the best they can be.

Assurance Senior Manager/Partner (Blockchain)

Company: BPM LLP

Location: USA

Posted Nov 15, 2024

BPM is a company that values people and is looking for a passionate Assurance Senior Manager or Partner to join their growing Blockchain and Digital Assets practice. The company offers a total rewards package, wellbeing resources, balance and flexibility, and professional development opportunities. The ideal candidate is a caring person who puts others first, a self-starter with a diverse point of view, and a lifelong learner with a drive to excel.

Wealth Management Marketing Manager

Company: The Motley Fool

Location: USA

Posted Nov 15, 2024

The Motley Fool is a financial information and services firm that helps people demystify the world of finance and achieve personal wealth and happiness. They are looking for a Wealth Management Marketing Manager to manage the lead conversion channels and provide marketing materials to the wealth advisors.

Global Tax Counsel

Company: KoBold Metals

Location: USA

Posted Nov 15, 2024

KoBold Metals is a company that uses AI models for mineral exploration and has made significant discoveries with less capital than the industry average. They are looking for a Global Tax Counsel to join their growing Tax Team.

Staff Software Engineer - Payments Payins

Company: Airbnb

Location: USA

Posted Nov 15, 2024

The text describes the Payments team at Airbnb, responsible for processing payments and providing a delightful experience for guests and hosts. The team is looking for a Staff Fullstack Software Engineer to define the long-term technical vision and collaborate with cross-functional partners.

Assurance Senior/Supervisor (Blockchain)

Company: BPM LLP

Location: USA

Posted Nov 15, 2024

BPM is a company that values people and is looking for a passionate Assurance Senior Supervisor to join their growing Blockchain and Digital Assets practice. The company offers a total rewards package, wellbeing resources, and professional development opportunities. The role involves leading day-to-day execution and delivery of audit and advisory activities, supervising associate-level professionals, and developing and maintaining client relationships.

Venture Capital - Senior Associate

Company: The Motley Fool

Location: USA

Posted Nov 15, 2024

The Motley Fool Ventures is looking for a Senior Associate to work on an independent contract basis. The role involves sourcing and evaluating new opportunities, managing and advising portfolio companies, and building relationships with entrepreneurs and investors.

Support Engineer

Company: Crux

Location: USA

Posted Nov 15, 2024

Crux is a fast-growing technology company building a platform to power the flow of data globally. They are transforming how companies work with data and are looking for a Support Engineer to maintain their data infrastructure and ensure customer satisfaction.

Senior Demand Generation Marketer

Company: Octopus Deploy

Location: USA

Posted Nov 15, 2024

Octopus Deploy is a company that empowers software teams to deliver value in an agile way. They have a transparent approach to compensation and a supportive collaborative environment. The company is looking for a Demand Generation Marketer to raise awareness of the Octopus brand and create demand for their Continuous Delivery solutions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages