Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Software Engineer - React Native - Consumer

Company: Kraken

Location: USA

Posted Nov 15, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to interact with crypto and blockchain technology. The company is seeking a Senior Software Engineer to join its Consumer team, focusing on building applications that expose Kraken's product offering to the mass market.

Business Intelligence Manager

Company: Alma

Location: USA

Posted Nov 15, 2024

The job posting is for a Business Intelligence Manager at Alma, a company that aims to make it easy to find high-quality affordable mental health care. The role involves leading transformative change, leveraging data to drive efficiency, and providing actionable insights. The company offers a range of benefits, including remote work options, health insurance, and financial wellness benefits.

Project Manager - Operations

Company: Ollie Pets

Location: USA

Posted Nov 15, 2024

Ollie is a company that makes human-grade pet food and is looking for a Project Manager to lead critical projects in their supply chain, fulfillment, and warehouse operations. The company values diversity, equal opportunity, and has a strong culture that cares about its work and team members.

Mid-Market CDM

Company: User Interviews

Location: USA

Posted Nov 15, 2024

User Interviews is a remote company that values customer development and continuous improvement. They are looking for a sales representative to join their team, with a focus on expanding and renewing midmarket accounts.

Senior Software Engineer - Blockchain Staking - Consumer

Company: Kraken

Location: USA

Posted Nov 15, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to buy, sell, and trade cryptocurrencies. The company is seeking a Senior Software Engineer to join its Consumer team, focusing on building applications that expose Kraken's product offering to the mass market.

Brand & Integrated Marketing Lead

Company: Webflow

Location: USA

Posted Nov 15, 2024

Webflow is seeking a Brand and Integrated Marketing Lead to join their team. The role involves developing and implementing a cohesive integrated marketing strategy, owning the Webflow brand narrative, and building a high-performing team. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and a flexible PTO policy.

Product Designer

Company: Array

Location: USA

Posted Nov 15, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Sr Account Manager

Company: Trafilea

Location: USA

Posted Nov 15, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, and offer a remote-first approach with a diverse and talented team.

International Tax Lead

Company: KoBold Metals

Location: USA

Posted Nov 15, 2024

KoBold Metals is a company that uses AI models for mineral exploration and has made significant discoveries with less capital than the industry average. They are looking for an International Tax Lead to join their growing Tax Team.

Senior Software Engineer - React Native - Consumer

Company: Kraken

Location: USA

Posted Nov 15, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to interact with crypto and blockchain technology. The company is seeking a Senior Software Engineer to join its Consumer team, focusing on building applications that expose Kraken's product offering to the mass market.

Senior Staff Product Manager - Anonym

Company: Mozilla

Location: USA

Posted Nov 15, 2024

The text describes Mozilla Corporation's mission to make the internet better for people, its focus on privacy and security, and its commitment to diversity and inclusion. It also highlights the company's values and benefits for employees.

RFP Specialist / Senior RFP Specialist

Company: Vestwell

Location: USA

Posted Nov 15, 2024

Vestwell is a fintech company that aims to provide easy access to workplace savings programs for small and mid-sized businesses. They believe that every worker should have access to a 401k or 403b program and are working to rebuild the core infrastructure for the modern era. The company is seeking a highly skilled writer to join their team and is offering a competitive salary range of $70K-$90K.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages