Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Designer

Company: OneSignal

Location: USA

Posted Nov 12, 2024

OneSignal is looking for a Senior Product Designer to help design the UX of their customer engagement platform. The ideal candidate has experience designing for B2B SaaS products, conducting usability testing, and leading design teams. The company offers a competitive salary, equity program, and comprehensive benefits.

Senior Data Scientist - Safety Insights

Company: Reddit

Location: USA

Posted Nov 12, 2024

Reddit is looking for a Senior Data Scientist to join their Safety Insights Data Science team. The team provides qualitative user research and quantitative data science insights for product development, scaled abuse detection, and safety operations. The job requires 4+ years of data science and product analytics experience, proficiency in relational database, SQL, Python, and statistics, and ability to communicate complex topics to technical and non-technical audiences.

Implementation Manager

Company: Buildout

Location: USA

Posted Nov 12, 2024

Buildout is a company that provides software products and services to commercial real estate brokers, aiming to help them find and transact properties more efficiently. The company has a strong focus on customer satisfaction and has a team dedicated to customer onboarding and support.

Staff Product Manager - Styles

Company: Webflow

Location: USA

Posted Nov 12, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. The company is looking for a Staff Product Manager to own the vision and roadmap for one of its core visual development capabilities, Styles.

Business Development Representative (BDR)

Company: Bishop Fox

Location: USA

Posted Nov 12, 2024

Bishop Fox is a professional services firm focused on offensive security, seeking a Business Development Representative to build relationships with potential customers and help them secure their networks, data, and applications.

Customer Success Specialist - Digital

Company: Vercel

Location: USA

Posted Nov 12, 2024

Vercel is looking for a Digital Customer Success Specialist to manage customer interactions, provide product knowledge, and build customer rapport. The role requires technical knowledge, customer engagement skills, and the ability to work efficiently across multiple time zones.

Finance & Strategy Manager

Company: brightwheel

Location: USA

Posted Nov 12, 2024

Brightwheel is a company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Finance and Strategy Manager to join their team and is committed to creating a diverse and inclusive work environment.

Executive Assistant

Company: Abby Care

Location: USA

Posted Nov 12, 2024

The job posting is for an Executive Assistant to support senior management. The company is well-funded and led by a founder who grew up on Medicaid. The ideal candidate will be experienced in handling administrative tasks, have strong organizational skills, and be able to work independently.

Staff Software Engineer - Booking

Company: Airbnb

Location: USA

Posted Nov 12, 2024

The job posting is for a Booking Staff Engineer at Airbnb, responsible for leading the development and refinement of major subsystems that power Airbnb bookings. The role requires experience with distributed systems, business workflow systems, and strong coding abilities. The company is committed to inclusion and diversity, and the role is remote eligible.

Product Manager - Reporting

Company: Restaurant365

Location: USA

Posted Nov 12, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Product Manager to lead the R365 reporting suite, with a focus on empowering team members and driving reporting offerings.

Senior Manager - Revenue and Financial Operations

Company: Olo

Location: USA

Posted Nov 12, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are seeking a Senior Manager Revenue and Financial Operations to oversee billing and revenue process improvement. The ideal candidate will have experience in a SaaS environment and ability to drive change through process improvements and systems implementations.

Senior Data Science Manager, Ads Platform & Experience

Company: Reddit

Location: USA

Posted Nov 12, 2024

Reddit is looking for a Data Science Leader to work on its advertising platform. The company is committed to building a highly differentiated ads business and is seeking a results-oriented and strategically minded leader to lead a team of data scientists.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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