Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Lead - Measurement & Attribution

Company: StackAdapt

Location: USA

Posted Nov 12, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The role of Senior Lead of Solutions Measurement and Attribution involves leading and supporting the discovery, ideation, development, and design of next-gen measurement attribution and performance capabilities.

Mobile App Developer (React Native)

Company: The Motley Fool

Location: USA

Posted Nov 12, 2024

The Motley Fool is seeking a Freelance Mobile App Developer with expertise in React Native to join their team on a contract basis. The role involves developing a new iteration of their mobile app, focusing on enriching user experience and incorporating cutting-edge functionalities.

Engineering Manager - Frontend Engineering

Company: Runway

Location: USA

Posted Nov 12, 2024

The company is looking for an Engineering Manager to lead their growing Frontend team. The ideal candidate should have experience leading high-performing teams and be interested in building AI-driven products. The role involves leading a team, developing and deploying state-of-the-art features, and improving product performance and security.

Senior Solution Architect

Company: Anaplan

Location: USA

Posted Nov 12, 2024

Anaplan is looking for a Senior COE Architect/Solution Architect to support their Global Presales Team. The role involves building domain-specific models, advising on complex proof of concept models, and serving as a subject matter expert on new Anaplan features.

Legal Intern - Privacy (Spring Semester)

Company: Airbnb

Location: USA

Posted Nov 12, 2024

Airbnb is seeking Legal Interns to join the Privacy Legal team for an internship during the Spring Semester. The ideal candidate must have a solid understanding of privacy law terminology and principles. As an intern, you'll be integrated into a team where you'll contribute to challenging projects and gain practical experience.

Chronicle Onboarding Engineer

Company: Cyderes

Location: USA

Posted Nov 12, 2024

Cyderes is a cybersecurity services provider offering managed security services, identity and access management, and professional services. The company is looking for an Onboarding Engineer to support the implementation of its services to top-tier customers.

Staff Platform Engineer - Backend

Company: brightwheel

Location: USA

Posted Nov 12, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Staff Platform Engineer to join its platform team and is committed to creating a diverse and inclusive work environment.

Product Manager II - Identity Compliance

Company: Pinterest

Location: USA

Posted Nov 12, 2024

The job posting is for an Identity Product Manager at Pinterest, responsible for developing and leading the company's identity strategy and execution. The role requires 3+ years of experience as a Product Manager, with a focus on age verification and parental controls.

Content Designer

Company: Assembled

Location: USA

Posted Nov 12, 2024

Assembled is looking for a Content Designer to join the product team. The role involves building a consistent vocabulary for products, redefining and scaling how they are explained and documented, and shaping text-based experiences. The ideal candidate has 4+ years of experience in content design or UX writing, is technically curious, and has a passion for UX and language.

Senior Treasury Partnerships Manager

Company: Mercury

Location: USA

Posted Nov 12, 2024

Mercury is a financial technology company that provides financial tools for startups. The company is looking for a Senior Treasury Partnerships Manager to manage its portfolio of strategic Treasury partners and build out its network of potential partners.

Senior Software Engineer

Company: Mozilla

Location: USA

Posted Nov 12, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building tools that empower users to manage their online identities and maintain their privacy.

Principal - Product Compliance

Company: Kraken

Location: USA

Posted Nov 12, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing world-class products and services to its users. The company is committed to industry-leading security, crypto education, and world-class client support.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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